More analysis – Page 397
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AnalysisChristmas online: ’Tis the season to be jolly (and organised)
What do retailers need to think about to make sure that their online trading goes off without a hitch this Christmas, asks Joanna Perry
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AnalysisProperty: A true test of Yorkshire grit
The recession has hit Yorkshire hard and a number of big shopping centres are now on hold. Ben Cooper asks when the development scene in the county will get back on track
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AnalysisKeeping the workforce on side
With incentives down and workload up, Liz Morrell asks how to sustain morale in the recession
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AnalysisWhat it’s like to work at LloydsPharmacy
The inside view from HR and change director Fiona Morgan
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AnalysisDave Whelan: Playing to Win
Footballer turned sports retailer Dave Whelan charts the rise and fall of JJB Sports in this exclusive extract adapted from his autobiography, Playing to Win
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AnalysisPaul Foley: The boss who broke Aldi’s secretive mould
The Aldi boss broke the company mould to bang the grocer’s drum during the recession. As he steps down, Jennifer Creevy asks if he was a victim of his own success
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AnalysisDoes David Cameron think retail?
Many retailers are disillusioned with Labour rule in the downturn but would a Conservative government led by David Cameron really be the answer to their woes?
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AnalysisMusgrave: Convenience in the community
Two years spent overhauling Musgrave’s British arm means it can now rise to the challenge of the big four, Phil Smith tells Charlotte Hardie
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AnalysisLoss prevention: the latest tagging projects
Are the latest tagging projects helping reduce recession-driven shrinkage? Alison Clements learns how retailers are striving for the optimum return on their theft-prevention investments
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AnalysisInterviewees: Always do your homework
Interviewees should not underestimate the power of thorough preparation, says Liz Morrell
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AnalysisWhat it’s like to work at White Stuff
The inside view from White Stuff HR director Victoria Hodges
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AnalysisCVS strategy pays off as it storms ahead of rivals
“This is shaping up to be a very good year and we expect an even better 2010.” Such upbeat words have not been heard often in retail this year, but Tom Ryan, chief executive of US pharmacy retailer CVS, has every right to be on a high after turning in ...
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AnalysisCVAs: A necessary evil or an easy way out?
The supposed abuse of CVAs has caused anger and as Focus becomes the latest to attempt one, Nicola Harrison asks if these arrangements are fair
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AnalysisNeed to know... Ethical trading
Retailers continue to come under fire over ethical trade issues. Here, we outline how stores can ensure they stay out of trouble
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AnalysisTerry Burman welcomes tough times
A slip in sales may have taken the shine off Signet, but boss Terry Burman welcomes tough times as a chance to gain market share.
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AnalysisRetailers shaking up contact centres
Whether it’s headcount cuts, outsourcing or in-sourcing, retailers are shaking up their contact centres in line with the changing face of home shopping. Joanna Perry asks what the future holds
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AnalysisOlder workers invaluable to retail
Not everyone has welcomed the Government’s plans to review the standard retirement age, but older workers are invaluable to retail. Here, Charlotte Hardie talks to some of the industry’s mature stars
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AnalysisEven creative minds need a head for business
Fashion Fringe at Covent Garden is helping new designers learn about the world of retail and supply chain - an area many know little about.
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AnalysisStaff motivation: The rules of engagement
Motivated staff will increase sales so ensuring employees feel involved is key, says Liz Morrell
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