More analysis – Page 384
-
AnalysisDriving store performance
Many of the biggest challenges retailers face - like ensuring consistently excellent customer service and making sure that stores are as efficient as they can be - don’t always require big investment on sophisticated systems.
-
AnalysisThe ideal store
Which areas of in-store operations do retailers fall down on - and how can they improve them? Joanna Perry finds out
-
AnalysisUsing store design to make a difference
Store layouts and clever merchandising can certainly drive sales if they are able to sway shopper behaviour.
-
AnalysisCase study: What’s in store at Raise?
Discovering what separates your best and worst stores needn’t be based on guesswork - there are tools available that can expose the gaps in performance and provide a template for future best practice
-
AnalysisHow to become a destination in the airport waiting lounge
For World Duty Free, understanding the unique environment and customer flow at the UK’s airports is vital to maximise sales. And having the right staff in the right place is key
-
AnalysisThe benefits of thinking locally
Localisation could be the way for large and medium-sized retailers to win more customers with targeted offers. Alison Clements explains
-
AnalysisCustomer service: Let’s get personable
Good management of staff and investment in training to help foster talent is key to maximising efficiency and achieving a consistently excellent service level
-
AnalysisKeeping it consistent
The role of store operations in maximising staff productivity and in ensuring a consistent service offer is crucial
-
AnalysisUS department stores see benefits of discount shops
The recession has breathed new life into US off-price clothing chains as consumers look for thrifty ways to shop without compromising on style.
-
AnalysisMark Price: Leader of the pack
Named Retail Leader of the Year at last night’s Oracle Retail Week Awards, Mark Price has transformed Waitrose.
-
AnalysisNeed to Know: Oracle Retail Week Awards
Last night the Oracle Retail Week Awards celebrated the sector’s brightest and best in what is always a night to remember
-
Analysis
Retail’s leaders of tomorrow
The appointments of Dalton Philips and Dido Harding reflect the emergence of a new generation of retail leaders. Here, Retail Week identifies 10 more stars tipped for the top
-
AnalysisMédiacité: Taking the Cité by storm
Belgium’s third largest city has something to shout about with its striking Médiacité shopping centre, and British retailers are among its most prominent early tenants. John Ryan reports
-
AnalysisWill Adderley
Last week Dunelm’s interims revealed soaring profits. Nicola Harrison looks at how its chief executive has taken the homewares retailer from strength to strength
-
Analysis
Cash flow: Balancing the books
Cash is king in these difficult times, so what are retailers doing to ensure they have the money to run their business day to day? Joanna Perry reports
-
AnalysisShopfitting: Fitter, happier, more productive
Retailing has changed and that means to be successful shopfitters need to change too. John Ryan takes the temperature of the shopfitting world
-
AnalysisA customer-focused supply chain
The sentiments expressed by many during Retail Week’s Supply Chain Summit that took place earlier this month in London showed that there is more supply chain executives can do for retail businesses than simply cut costs.
-
AnalysisAndy Bond: Asda is ready for battle ahead
Asda hasn’t become ‘boring’ and is approaching 2010 in an aggressive mood with a raft of new initiatives, chief executive Andy Bond tells Jennifer Creevy
-
AnalysisSupply Chain Summit: The customer is king
The challenges facing supply chains continue, but at the Retail Week Supply Chain Summit retailers agreed the customer is becoming ever more important. Joanna Perry reports
-
AnalysisThe benefits of local sourcing
Local sourcing can not only be cost effective, it can help build community ties, says Liz Morrell