All Marks & Spencer articles – Page 33
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Opinion‘Don’t forget about stores this ecommerce Christmas’
Almost £3bn in sales might shift online this Christmas, but don’t underestimate the draw of the store, writes Gemma Goldfingle
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AnalysisFrom M&S to MS2 – can pureplay shift turbocharge fashion performance?
Marks & Spencer’s half-year results again spotlighted the accelerated shift to online shopping that has accompanied the Covid-19 pandemic.
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NewsM&S boss Rowe calls for extended Sunday trading before Christmas
Marks & Spencer chief executive Steve Rowe has joined Primark in calling for extended trading hours in the run-up to Christmas.
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NewsMarks & Spencer suffers first ever loss as coronavirus batters clothing sales
Marks & Spencer has slumped to its first loss as a listed business after the coronavirus crisis hammered sales in its clothing division.
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NewsM&S rolls out ‘book and shop’ service as lockdown looms
Marks & Spencer has made its Sparks Book & Shop shopping reservation service available in 566 food stores and larger branches with food halls ahead of England’s lockdown on Thursday.
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NewsOcado acquires two tech firms as M&S tie up proves fruitful
Ocado has upped its profit guidance for the year for its joint venture with M&S as trade “remained strong” in the fourth quarter.
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NewsM&S ditches Christmas TV campaign for clothing division
Marks & Spencer has axed its TV advertising campaign for its fashion arm this year and will instead focus on its grocery offer.
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NewsMarks & Spencer hires hundreds more online staff ahead of digital Christmas
Marks & Spencer is to hire 500 extra seasonal staff in online distribution in expectation of high Christmas demand as Covid restrictions continue.
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NewsMarks & Spencer reports early surge in Christmas spending searches
Marks & Spencer has recorded rocketing searches for Christmas products on its website, reinforcing industry views that shoppers may spend early this festive period.
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AnalysisDigital Fashion 40: The retailers fashioning an online future
The Digital Fashion 40, a new benchmark produced by Retail Week and data analytics specialist The Smart Cube, analysed every aspect of UK fashion retailers’ online performance, including their digital capabilities, website traffic, customer experience and brand sentiment.
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AnalysisDigital tools have empowered staff during the pandemic, says M&S stores boss
New technology and tools have helped store staff to make quicker decisions and better serve customers, a panel of experts told Retail Week’s Building tomorrow’s workforce: how to work smarter’ virtual event.
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AnalysisHow retail changed my life: Debbie Hewitt – from adversity to the City
“I was once told by somebody I wouldn’t get on in business because of my accent.”
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NewsGrocery sales rise as consumers shift spend to at-home options
Food retail sales have climbed as shoppers eat and drink more at home rather than going out as the effects of the Covid pandemic continue to play out.
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NewsMarks & Spencer spotlights extended returns ahead of uncertain Christmas
Marks & Spencer is promoting its extended returns policy as retail’s golden quarter kicks off in unsettled trading conditions.
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OpinionMove of the Week: M&S ups digital game with new hire Lumsden
In a week that has seen Tesco chief executive Ken Murphy make his first significant appointment in the shape of new finance chief Imran Nawaz, a less high profile but potentially just as significant hire caught my eye.
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Opinion‘As shoppers flock online, investors are following’
The Issa brothers’ £6.8bn swoop on Asda may be an exception that proves the rule. While the forecourt convenience retail entrepreneurs have put their money into a primarily bricks-and-mortar business, other people’s cash is increasingly going elsewhere.
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NewsM&S poaches Next digital trading boss for new analytics role
Marks & Spencer has recruited Next’s head of digital trading Gemma Lumsden as it ramps up its efforts to turbocharge online growth.
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OpinionAndy Clarke: ‘Online rush will contribute to serious margin trouble across grocery’
The battle for the online food home-delivery market is entering the world of the surreal.
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AnalysisHow retail changed my life: M&S’ Sharry Cramond – from council estate to dream job
When Sharry Cramond was growing up on a council estate in central Scotland she never dreamed that she would work for some of the biggest names in global retail.
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NewsM&S marks rewards app milestone with ‘free shopping’ promotion
There have been approximately 1 million new downloads of Marks & Spencer’s Sparks loyalty app since its relaunch eight weeks ago.