All Marks & Spencer articles – Page 21
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News
M&S triples number of stores offering mobile pay tech
Marks & Spencer has upped the number of food stores offering a checkout-free shopping experience from 100 to 310.
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News
Marks & Spencer axes 950 jobs as it ‘accelerates transformation’
Marks & Spencer is to cut almost 1,000 jobs as it reshapes operations through the ‘Never the Same Again’ programme unveiled as the coronavirus pandemic hit.
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News
M&S, Ted Baker and Harvey Nichols brace for job cuts
Marks & Spencer is understood to be making hundreds of job cuts this week as fellow fashion operators Ted Baker and Harvey Nichols also brace for redundancies.
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Data
Data: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
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News
Ocado investments hit half-year profits as sales jump
Ocado’s half-year profits have declined, as chief executive Tim Steiner plans to invest more in innovation “taking advantage of a scale of opportunity that we have never seen before” in online grocery.
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Analysis
Retail 100 2020: Meet the ones to watch
Following RWRC’s reveal of the industry’s most influential leaders of 2020, here are the nominations for the people forecast to have a huge impact on retail in 2021.
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Analysis
Lessons in loyalty: how retail’s seven best schemes deliver results
As Marks & Spencer relaunches Sparks this week, Retail Week reviews some of the top loyalty schemes around the world and pulls out lessons on what works in loyalty today
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News
Ocado capacity constraints will limit M&S customer adoption, Norman cautions
Marks & Spencer customers hoping to shop with Ocado when the pair’s joint venture goes fully live in September may not be able to, M&S chair Archie Norman has cautioned.
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News
Marks & Spencer relaunches Sparks loyalty programme
Marks & Spencer will relaunch an overhauled Sparks loyalty scheme next week after making changes in response to customer views.
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News
M&S and Next eye Victoria’s Secret UK arm
High street stalwarts Marks & Spencer and Next are understood to be mulling bids for beleaguered lingerie brand Victoria’s Secret’s UK division.
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Analysis
Deep dive: Store closures, DTC and the death of the suit – what next for fashion retail?
No retail category has been hit worse by the coronavirus outbreak than fashion. The pandemic has not only upended supply chains – it has obliterated consumer demand. Retail Week looks at the future for this embattled retail sector.
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News
M&S boss Rowe pledges action on racism and diversity
Marks & Spencer chief executive Steve Rowe has made a personal commitment to staff to take “urgent action” to address racism and diversity in the wake of the Black Lives Matter movement.
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Analysis
Analysis: Never waste a crisis – how coronavirus galvanised retail
In the space of a few months, Britain and its retailers have been plunged into a crisis the scale of which few would ever have imagined.
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News
M&S chair Norman: We are working in ‘ways we have never operated before’
The chair of Marks & Spencer says the coronavirus emergency has forced the retailer to operate “in ways we have never operated before”.
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Analysis
Analysis: How fashion retailers can offload £15bn of old stock without huge Sales
With non-essential retail stores just weeks away from reopening their doors, many retailers now have to contend with the excess out-of-season stock that has piled up in both stores and warehouses.
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News
Grocery sales rise as online shopping gains ground
Sales of take-home groceries have surged and food retailers’ online growth reached new heights, the latest grocery market share data has shown.
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Opinion
Opinion: On June 15, retailers need to remind shoppers of what they’ve missed
Some reassuring news accompanied Marks & Spencer’s results last week – the rate of coronavirus infection among its staff was no worse than among the general population.
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Analysis
Deep dive: Can M&S become the nation’s favourite shop again?
Marks & Spencer is often referred to as the nation’s favourite retailer, a stalwart of the British high street that has clothed and fed families for generations. But M&S has been floundering for almost two decades as its clothing offer fell out of favour and it was usurped by younger, cheaper rivals such as Zara and H&M. The retailer has gone from turnaround plan to turnaround plan since 2000, but time is starting to run out.
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News
Marks & Spencer raids Asda’s George for online clothing boss
Marks & Spencer has hired a vice-president of Asda’s George brand to head its online clothing business as it pivots further to be a digital-first retailer.
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News
Marks & Spencer profits tumble as coronavirus hits bottom line
Marks & Spencer has reported falls in group sales and profit before tax, largely blaming the ongoing coronavirus pandemic for burying green shoots of promise.