All Marks & Spencer articles – Page 100
-
OpinionBricks and mortar can help retailers build consumer trust
Despite the rise of online and mobile shopping, it seems that many retail chiefs around the world believe that sales growth is still dependent on traditional bricks-and-mortar stores.
-
NewsBreakfast briefing: Retail news on Asda, Whistles, Debenhams and M&S
Retail news round-up October 11, 2013: Asda shoppers get £50 discount after glitch, Whistles to launch into menswear, Debenhams to open online box office and M&S unveils Best of British collection.
-
NewsTrust in UK retailers hits four year low but Amazon retains popular vote
Trust in UK retailers has hit a four-year low following the horse meat scandal and the Bangladesh factory disaster.
-
NewsCaption competition: What are Marc Bolland and Tracey Emin saying to each other?
Marks & Spencer chief executive Marc Bolland is pictured here speaking to artist Tracey Emin at the launch of M&S’s Fashion Studio.
-
NewsMarks & Spencer Asia boss Pascal Martin departs
Marks & Spencer’s Asia boss Pascal Martin is to leave the retailer next month as chief executive Marc Bolland aims to turnaround M&S’ fortunes.
-
OpinionComment: Retailers must evolve with the times to remain customer-centred
I’m sure that, like me, you’ve been glued to the recent BBC2 series Robert Peston Goes Shopping. The series provided a concise but definitive history of retailing in the UK.
-
AnalysisAnalysis: What will the retail board of the future look like?
Marks & Spencer digital boss Laura Wade-Gery has warned about the dearth of multichannel positions on retail boards, but businesses will likely have to update other top roles too.
-
OpinionComment: Product curation adds value to shopping
Working in executive search means that every week I have the privilege of talking to interesting people.
-
NewsMarks & Spencer records rise in food sales
Marks & Spencer has enjoyed strong sales at its food business as shoppers flocked to buy premium groceries.
-
OpinionComment: Time to recognise big retail’s role in economic recovery
Ed Miliband’s ideas to tackle the burden of business rates on small businesses should be welcomed and will help stimulate the more detailed debate that’s needed if a solution to this punitive cost on retail is to be found.
-
NewsFormer M&S multichannel boss Dom McBrien joins The White Company
Former Marks & Spencer multichannel director Dom McBrien has joined fashion and homewares retailer The White Company.
-
OpinionComment: Why in-store technology is just part of the selling process
The days of the unassisted sell, courtesy of a bank of iPads, are not just numbered, they’re probably done and dusted.
-
NewsMarks & Spencer insists it has no stock problem despite selling out of key autumn lines
Marks & Spencer has insisted it has no problem with the stock levels of its critical autumn fashion range despite having already sold out online of sizes in some of its key lines.
-
NewsShoppers shun m-commerce as retailers hope for mobile Christmas
The majority of shoppers are yet to embrace m-commerce and have no plans to over the next year despite retailers forecasting a “mobile Christmas” this year.
-
InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
-
NewsM&S digital boss bemoans dearth of multichannel directors
The lack of multichannel directors on retail boards is hampering the long-term development of digital initiatives, according to Marks & Spencer ecommerce boss Laura Wade-Gery.
-
AnalysisAnalysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
-
AnalysisAnalysis: Which multichannel gadgetry really presses shoppers' buttons?
Multichannel gadgetry is high on retailers’ investment agenda. Sarah Butler investigates which technologies are genuinely improving the customer experience and which are detracting from it.
-
AnalysisAnalysis: How can retailers prepare for the mobile revolution?
As mobile technology continues to influence the virtual and physical shopping experience, Jon Severs looks at how retailers can prepare for the mobile revolution.
-
Analysis
Analysis: Multichannel makeovers create valuable returns
For any retailer, taking a step back and giving the business a multichannel makeover can be a valuable exercise. Glynn Davis examines retailers’ strategies for improving their operating models.