Latest online retail news – Page 313
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Online retailers lead the way in customer service
Play.com and Amazon have topped a customer satisfaction poll to find which retailers hit the mark when it comes to customer service.
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Adili reveals management changes
Ethical fashion e-tailer Adili has disclosed that its creative director and finance director have stepped down from their executive roles.
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Asos unveils redesigned site
Asos has relaunched its fashion website with two brand new departments, Kids and Designer, in line with its strategy to become an online department store.
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Asos poised for childrenswear launch
Online fashion retailer Asos is expected to launch its childrenswear business, called Little Asos, this afternoon.
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Asda eyes Irish web move to cash in on pound's slump
Grocery giant Asda is investigating opportunities for its online business to take advantage of the boom in cross-border shopping in Northern Ireland.
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Findel brands under review as home shopping slide continues
Home shopping group Findel has put two of its brands under review as sales at its home shopping division continued to slide, falling 6 per cent in the 44 weeks to February 6.
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Richer Sounds buys Empire Direct's online business
Electricals retailer Richer Sounds has bought the website of failed counterpart Empire Direct.
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Flying Brands chief executive steps down
Flying Brands has lost its chief executive Tricia Killen, less than a year after she joined the home shopping group.
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NewsThe Hut sticks with bespoke software in expansion drive
Entertainment e-tailer and white label e-commerce provider The Hut Group will stick with its strategy of developing bespoke software as it continues to increase the list of retailers it works with.
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Online sales soar 19 per cent in January
Shoppers continued to shop online in January, when spending rose 19 per cent year on year.
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Findel assesses future of underperforming brands
Home shopping group Findel has reported group sales down 3 per cent for the 44 weeks to February 6 compared to the same period last year.
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Waitrose to build online social hub
Waitrose has this week launched social networking site Mywaitrose.com to drive interactivity with its customers.
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Asos to up interaction with web community
Asos is planning to launch an online community channel on its website as it seeks to drive customer interaction with the fashion brand.
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Asos: Stock in focus
The fashion e-tailer, now capitalised higher than many main market-listed retailers, was a Christmas winner and is expected to continue blazing a trail.
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Vente-privee sales soar 46%
French fashion e-tailer Vente-privee has revealed that sales jumped 46 per cent to 545m last year.
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Tesco Direct to introduce customer reviews
Tesco Direct has signed a deal enabling shoppers to review its products online.
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Retail like-for-likes up 1.1% in January
Like-for-like retail sales figures rose 1.1 per cent in January, the biggest increase since May, although the outlook remains 'challenging'.
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Traditional home shopping retailers fail to engage customers
Catalogue operators are failing to fully engage with customers, as the home shopping sector continues to change gear to an increasingly online-dominated market.
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Woolworths online rebirth to tap entertainment
Woolworths is to be reborn as a serious player in the online entertainment market under the ownership of Shop Direct.
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Adili launches own-label to reduce losses and lift brand
Ethical fashion e-tailer Adili is pinning its hopes on the launch of an own-label womenswear offer to help reduce losses and further its growth potential.