All articles by John Ryan – Page 82
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GalleryCustomer interaction is core to Carphone Warehouse’s Wireless World format
Carphone Warehouse’s latest Wireless World format has a strong focus on customer interaction. John Ryan goes to Exeter for a tour
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Analysis
The merchandiser’s role is more important than ever
With sales under pressure, the merchandiser’s role is more important than ever. By John Ryan
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NewsFirst overseas Matalan store opens
Matalan opened its first store outside the UK last week, in Amman, Jordan.
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OpinionDoggy bag for Pets at Home
News that private equity firm Bridgepoint is mulling the flotation of its Pets at Home chain, which it bought for £230m in 2004, should come as no surprise as it has now done most of what could reasonably be done with the stores in a short time.The refinancing subsequent to ...
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NewsClem Constantine takes over as Marks & Spencer international boss
Marks & Spencer property director Clem Constantine has assumed responsibility for the retailer’s international division.
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GalleryStore of the week: Esprit, Stockholm
Trying to get shoppers into your store when you’re positioned on the third floor of a glass and steel tower block is probably a matter of having a very substantial shout. In the pedestrianised Drottninggattan area of Stockholm, fashion retailer Esprit has overcome this by making a feature of the ...
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GallerySainsbury’s at Gloucester Quays is more than just a green store
Another day, another eco-store. Except it isn’t. Sainsbury’s new Gloucester Quays store is good-looking too. John Ryan visits
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OpinionTrouble on the Allied (Carpets) front
A trip to Croydon’s Purley Way does much to put Allied Carpets’ recent difficulties in perspective. This is a location where Allied Carpets and rival Carpetright are side by side, providing a straightforward compare and contrast exercise.
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GalleryRecession hangover hits booze cruise retailers
Calais is the home of the booze cruiser, but a falling pound, shrinking shopper budgets and fewer day trippers have made it challenging for UK retailers and others. John Ryan reports.
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GalleryStore of the week: Nicholas James, Hatton Garden, London
The challenge that has always faced jewellers is shifting product that no one needs (or maybe even wants) In London’s Hatton Garden, spiritual home of the UK jewellery trade, Nicholas James has confronted this with a store possessing sufficient originality to drag shoppers in from the street in spite of ...
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NewsJohn Smedley opens London flagship
Purveyor of fine-gauge designer knitwear John Smedley has opened a store devoted solely to the commodity on Brook Street, in the heart of central London.
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OpinionFizz has gone out of UK retailers' duty-free offers in France
If things aren’t going well, should you give up or try and fix them? Look at the poll this week on the Retail Week home page and you’ll see the question “Is it worth UK retailers continuing to have duty-free operations in northern France?”Video:The Retail Week Booze CruiseAs is so ...
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NewsB&M Bargains sets sights on 400 stores as profits soar in downturn
Value retailer B&M Bargains has unveiled a sparkling set of full-year results and vowed to increase its store numbers to 400 across the UK.
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NewsMajestic Wine to stay expansion course despite profits plunge
Majestic Wine chief executive Steve Lewis will press ahead with expanding to 250 branches from 150 over the next five to 10 years, despite a profits plunge.
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GalleryMaking the most of Matalan
Matalan’s defining proposition has always been value, but now it is making its stores more engaging places to visit. John Ryan meets chief executive Alistair McGeorge and visits the Stockport branch
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AnalysisStreets of shame
Some of the UK’s most celebrated streets are a shadow of their former selves. And while the recession is partly to blame, other factors are at work. Retail Week looks at why three of the UK’s most prestigious retail locations have taken a turn for the worse and if the ...
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GalleryStore of the week: Uniqlo, Shinjuku, Tokyo
Uniqlo is well known for the unusual shapes of its stores around the world, but in its Tokyo backyard it has worked with local architectural and design practice Curiosity to pull out all the stops for its shop that opened last month.The 32,755 sq ft Uniqlo Megastore is located near ...
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NewsOcado could float in 2010
Online grocery retailer Ocado could bag an estimated £600m next year if a float that is being considered were to go ahead, according to The Times.
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NewsTesco posts robust sales
Group sales at the UK’s largest retailer rose 12.6 per cent for the 13 weeks to May 30.
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News
Visa charges to retailers ‘completely unfair’ claims Eurocommerce
EuroCommerce, an intervenor in the appeal loged by Mastercard with the European Court of Justice, has lodged a new complaint against Visa Europe claiming that its charges to retailers are an infringement of European competition law.

















