All John Lewis & Partners articles – Page 32
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DataDepartment store wars: How Debenhams stacks up to rivals
Debenhams’ 2016/17 results, underlined the initial impact of Sergio Bucher’s ‘Debenhams Redesigned’ strategy on its bottom line.
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VideoWatch: Why John Lewis is never knowingly underserved
John Lewis’ new Oxford store is its “most service-led yet”. Retail Week spoke to customer experience director Peter Cross to find out more.
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News
John Lewis Partnership director Tom Athron exits
John Lewis Partnership group development director Tom Athron will leave the business next spring.
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NewsJohn Lewis fashion sales hit by milder weather
John Lewis suffered a slump in sales last week as milder than usual weather impacted its performance in fashion and home.
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AnalysisAnalysis: Should retailers ditch gender labels?
John Lewis grabbed many headlines when it decided to remove the boys and girls tags from its kids clothing last month.
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GalleryStore gallery: Experiencing Oxford's John Lewis
John Ryan visits the new John Lewis in Oxford, which takes experience as its starting point, and builds from there.
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NewsJohn Lewis raises bar on in-store experience
At a sneak preview of the new John Lewis store in Oxford, boss Paula Nickolds stated ambitions to reinvent the shopping experience.
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NewsJohn Lewis launches ‘concierge-style’ shopping
John Lewis is launching a ‘concierge-style’ shopping service as part of wider plans to “reinvent” its department stores.
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NewsJohn Lewis fashion sales knocked by warm weather
Fashion sales at John Lewis suffered a year-on-year decline last week owing, it said, to warmer than average weather.
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OpinionOpinion: Fran Minogue on retail's reinvention
As retailers of different stripes and vintages seek to build greater levels of loyalty and customer engagement, two key trends are emerging: online to offline and the provision of services as well as products.
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DataData: John Lewis on how we shop, live and look
From the Olympics to Brexit, onesies to unicorns and courgetti to all things fermented, a lot can change in five years.
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NewsJohn Lewis sales dip exacerbated by fashion and home
John Lewis has posted a fall in its weekly sales as warmer weather dampened demand for autumnal fashion wares.
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OpinionOpinion: Retailers must invest in what Amazon can’t do
Ever-speedy delivery, subscription models, an online video streaming service, voice-automated ordering and a sizeable grocery business in the shape of Whole Foods.
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NewsJohn Lewis sales slip as fashion and homewares decline
John Lewis sales dropped last week as its fashion and homewares division dragged on the retailer’s performance.
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NewsJohn Lewis poaches Arcadia property director
John Lewis has poached Arcadia group property director Chris Harris, who will join the department store retailer in the same role in March next year.
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OpinionOpinion: Size isn't everything for experiential stores
In an ever-changing environment, shopping centres are evolving fast to cater to the demands of both retailers and customers.
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NewsToday in retail: Ikea lays service foundations
Ikea has today followed a path well-trodden by the likes of John Lewis and Dixons Carphone by ramping up its services proposition.
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AnalysisAnalysis: Retailers making the most of in store
How can retailers make people put down their smartphones and go shopping? Gemma Goldfingle investigates the latest developments in experiential retail
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NewsJohn Lewis womenswear boosted as cold weather bites
John Lewis’ sales were boosted by a stellar womenswear performance as unseasonably cold weather started to bite.
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AnalysisData: The UK's top 30 multichannel retailers
In 2017, there aren’t many retailers that don’t operate an ecommerce site, but being a successful multichannel retailer is so much more than simply opening an online store.

















