Jennifer Whitehead
AnalysisAnalysis: Tracking shopper journeys across the multichannel landscape
Retailers in today’s multichannel landscape must track and analyse consumer data across multiple touchpoints to win loyalty through personalisation.
AnalysisJohn Lewis at 150: Adverts that became must-watch television
Through TV ads, John Lewis reminds its viewers of the comforting feeling of choosing a shop that remains rooted in the ideals of the founders.
AnalysisAnalysis: Geofencing tipped as hot trend for 2014
Geofencing is poised to be a major mobile trend of 2014 as retailers use location-based technology to deliver highly targeted advertising and promotions.
AnalysisAnalysis: Apps are here to stay, so how can retailers best use them?
The boom in smartphones has given rise to new forms of marketing. Jennifer Whitehead assesses how retailers and brands are using apps to target customers.
AnalysisAnalysis: Will the UK ever be a cashless society?
As new payment methods take off, a retail landscape without coins and notes could be on the horizon.
NewsBooths to boost sales with new own-brand
Booths, the grocer based in the Northwest of England, has revealed a 1.3% uplift in pre-tax profits to £7.6m as it launches a new own-brand to appeal to customers seeking value.
- News
Nine more Stokes stores shut
Nine more branches of Stokes, the independent greengrocer that was put into administration last week, have been closed with a lost of 72 jobs.
NewsClassic toys to fly off shelves this Christmas
Classic toys and games such as Lego, Sylvanian Families and Monopoly are set to be big sellers once again this Christmas, along with a toy puppy that can be taken for walks and an electric guitar.
NewsPhones 4U considers refinancing as alternative to sale
The owners of Phones4u are considering refinancing the business as an alternative to selling it, it is understood.
NewsCarpetright UK & Ireland like-for-likes drop 7.3%
Floorings specialist Carpetright group sales dropped 5.2% in the 12 weeks to October 23, with the retailer saying it expects tough trading conditions to continue into 2011.
NewsWellworths forced to change its name by Shop Direct
Wellworths, the store set up by former Woolworths store manager Claire Robertson, is being forced to change its name to Wellchester under an agreement with Woolworths brand owner Shop Direct.
NewsM&S launches disposable chocolate box
Marks & Spencer is introducing new packaging for its Swiss Chocolate Collection that can be thrown away on a compost heap or dissolved in water.
NewsTesco in price dispute with Hovis
Tesco has dropped 12 Hovis lines after a spat with the brand’s owner, Premier Foods, over pricing.
AnalysisCard payment system failures
Up to 20 retailers were affected by a failure of Barclaycard’s payment systems. But how did it happen and where does the responsibility lie?
NewsJohn Lewis scores early Christmas wins
Sales at the John Lewis Christmas shop are up dramatically on last year, with figures for the first 11 days of trading showing sales are up by 15.8%.
NewsConsumer confidence slumps in September
Consumer confidence plummeted in September by nine points and is now at its lowest level for over a year.
NewsSainsbury's avoids courts with packaging pledge
Sainsbury’s has avoided being taken to court for using excessive packaging after voluntary reducing the amount of waste.
NewsRetail administrations slow
The rate of businesses going into administration has slowed to levels not seen since before the economic downturn, with the retail sector showing the “most pronounced drop”.
NewsSales growth slows in September
UK retail like-for-likes grew just 0.5% in September, marking the sixth month of low growth according to the BRC-KPMG Retail Sales Monitor.