All Retail Week articles in January 2025 – Page 5
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NewsAbbott Lyon has poached new chief executive from Refy
Pureplay jewellery retailer Abbott Lyon has poached a new co-chief executive officer from beauty brand Refy.
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NewsTimpson, M&S and John Lewis in the top new customer service ranking
M&S is the top retailer in the UK for customer service, according to a new survey of 15,000 consumers. The brand, which recently said that “sales records were broken across the business” for Christmas 2024, narrowly beat John Lewis in the Institute of Customer Service’s (ICS) January 2025 UK Customer Satisfaction Index (UKCSI).
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NewsA new initiative has been launched to help grow the UK’s high streets
Exclusive: Representatives from British retailers have launched a new initiative taking on issues with the high streets, as well as unlocking opportunities for growth, Retail Week can reveal.
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Retail VoiceThe future of sustainability in the retail sector
With sustainability an ever-increasing priority for consumers, retailers must ensure they are at the forefront of all change and not left behind when it comes to the green economy. Gowling’s Jocelyn Paulley highlights the key challenges for the sector
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NewsOcado has delivered 'another record-breaking Christmas' and strong performance across 2024
Ocado has achieved “another record-breaking Christmas” with its highest-ever level of sales over the festive trading period, along with a strong performance throughout 2024.
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NewsJD Sports has seen revenue increase despite a ‘challenging and volatile market’
JD Sports has recorded a growth in revenue across its golden quarter trading period, despite what the retailer called a “challenging and volatile market”.
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NewsVery Group has recorded increase in golden quarter sales
Very Group has recorded a strong Christmas and Black Friday trading, mainly driven by a rise in annual sales across home, toys, gifts and beauty.
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NewsAsda has bolstered its senior leadership team following cost-cutting shakeup
Asda has announced a raft of new senior leadership team appointments, days after chair Allan Leighton made swingeing changes as part of a cost-cutting drive.
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AnalysisAfter a very merry ecommerce Christmas, Ocado aims to keep the cheer rolling into 2025
After delivering a record-breaking Christmas on the back of the best part of a year of constant growth, Ocado is riding high. How does it plan to keep up the momentum?
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NewsFortnum & Mason outlines investment plans after profits and Christmas sales climb
Landmark department store business Fortnum & Mason intends to invest in a raft of initiatives after reporting a strong annual and Christmas performance.
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NewsBoots has poached an Asda exec for chief retail role
Boots has appointed a new chief retail, logistics and operations director, poaching him from Asda.
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NewsBooths has reported record Christmas trading
Independent grocery chain Booths has hailed a record Christmas period, driven by what the retailer said was its service, quality and availability.
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![Ollie Pryor[46]](https://d53bpfpeyyyn7.cloudfront.net/Pictures/100x67/1/7/1/3119171_olliepryor46_336332_crop.jpg)
InterviewQ&A: Disney director of UK&I retail and EMEA ecommerce on Disney and Sainsbury's new partnership
Retail Week spoke with Disney’s director of UK&I Retail & EMEA Ecommerce Ollie Pryor following the brand’s latest tie-up with Sainsbury’s
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NewsStrong discounts helped drive ‘record’ £26bn online spend over golden quarter
UK shoppers spent a record £25.8bn during the golden quarter period, according to Adobe Analytics.
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Opinion‘Consumers are now looking for experiences beyond simple transactions’
‘As consumers increasingly seek experience and entertainment, there’s an opportunity for retailers to consider anew what ‘space’ can entail, believes agency Household’s Kate Walmsley
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NewsCurrys has raised its profit outlook following ‘strong peak trading’
Electricals giant Currys has raised its profit outlook for the year after boss Alex Baldock hailed “strong peak trading” over the Christmas period.
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NewsAsos to ‘mothball’ US distribution centre to increase profitability
Asos has announced plans to close its main US distribution centre in the second half of the year and fulfil orders from the UK, which it says will increase profitability and improve speed to market for its products.
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NewsUK high street spend declined as shoppers took part in a ‘cautious Christmas’
UK high streets saw a drop in sales in December as shoppers decided to take a cautious approach to Christmas spending, according to data from Rendle Intelligence and Insights shared exclusively with Retail Week.
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GalleryVans revamps West End flagship to create eye-catching ‘skateable’ store
The sneakers and skate shoe specialist has opened the doors to an overhauled store that features “skateable architecture” and the introduction of third-party brands for the first time in Europe
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NewsBoohoo shareholders are urged to vote against Frasers’ bid to remove Mahmud Kamani once again
Independent proxy adviser Glass Lewis has recommended fast-fashion retailer Boohoo’s shareholders to vote against the demands of Frasers Group at the upcoming general meeting.