All Retail Week articles in January 2022 – Page 7
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AnalysisFive critical lessons retailers must heed from golden quarter 2021
The peak Christmas trading period may have been unlike any other but, as Retail Week’s Golden Quarter 2021 report shows, there are consumer trends and behaviours that will have longevity.
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NewsGorillas eyes international expansion with French acquisition
Rapid delivery start-up Gorillas is eyeing an expansion across the Channel, having entered into acquisition talks with French firm Frichti.
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NewsGetir to create thousands of new jobs as it ramps up UK expansion
Turkish ultra-fast delivery firm Getir has unveiled plans to create 6,000 new jobs across the country as it ramps up its UK expansion plans.
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NewsFMCG giant Unilever set to slash thousands of jobs worldwide
Maker of Marmite and Dove soap Unilever is set to slash thousands of jobs around the world a week after its failed $50bn (£37bn) bid for the health division of a rival.
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NewsUS giant Walmart takes stake in vertical farming start-up Plenty
US retail giant Walmart has invested in vertical farming firm Plenty with plans to stock the start-up’s leafy green vegetables in all of its Californian stores.
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NewsDecathlon poaches new chief executive from Ikea
Decathlon has named Ikea’s chief digital officer Barbara Martin Coppola as its new chief executive.
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NewsPets at Home Christmas sales climb as it heads for ‘record year’
Pets at Home sales increased across all its divisions across the golden quarter, as CEO Peter Pritchard says the retailer is “firmly on track” for a year of record sales and profit growth.
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NewsBoohoo kicks off production at first owned Leicester factory
Boohoo has started production at its new 23,000 sq ft factory on Thurmaston Lane in Leicester, which boss John Lyttle says “reinforces” the fast fashion etailer’s commitment to the city, and UK manufacturing.
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DataRanking: The top 20 companies bossing customer service
The Institute of Customer Service has released data ranking the top companies in the UK for customer service. Retail Week explores what the sector could learn from these businesses.
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Opinion‘The era of Covid-forgiveness is over – retail must put service at the top of the agenda’
Shoppers were willing to put up with lower standards of service while they and the retailers they relied on navigated the health emergency. But now, as conditions normalise, they expect better. Good service will increasingly characterise retail success but a poor experience will be punished, argues Luke Tugby.
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NewsOcado unveils ‘game-changing’ suite of online grocery tech innovations
Ocado has unveiled a new suite of technological innovations that boss Tim Steiner says “have literally shattered through existing rules” around grocery home delivery
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AnalysisDeep dive: Can retail make the four-day week work?
With a range of companies sticking to a four-day week after a successful nationwide trial, what would it take to make it work for retail?
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NewsDr Martens hails ‘very strong’ golden quarter as DTC sales rise
Dr Martens has recorded an uplift in sales in the lead up to Christmas driven by its direct-to-consumer (DTC) business.
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NewsAO to review German business as supply issues and marketing costs bite
AO has said it will explore options for its German arm as a number of issues impacted its revenues over the past nine months.
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NewsExclusive: Very reshuffles category teams and creates new retail ops division
The Very Group plans to reshuffle its retail team following the appointment of former Fenwick chief executive Robbie Feather as managing director of retail.
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NewsNumber of vacant shops falls for first time since 2018
The overall store vacancy rate across the UK improved in the final quarter of 2021 as the number of vacant stores declined for the first time since the start of 2018.
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AnalysisAnalysis: NFTs, virtual fitting and the metaverse – the tech trends that will define retail in 2022
Which burgeoning technology will take centre stage in 2022 and what opportunities will it present for retailers? We put the question to a panel of tech experts.
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NewsExclusive: The Post Office poaches longstanding B&M exec to helm retail arm
The Post Office has named B&M’s UK operations director Martin Roberts as its new chief retail officer, Retail Week can reveal.
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AnalysisAnalysis: How H&M is preparing for sustainable growth post-pandemic
H&M chief executive Helena Helmersson is adamant that the “worst is behind us” and the fashion giant is ready for what comes next. Retail Week looks at how H&M is setting itself up for future growth.