All Innovation & disruption articles – Page 12
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NewsThe new Asda gen-AI initiative helping board members make decisions
Asda has rubber stamped a new generative AI platform providing data insights to its executive leadership.
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Innovation of the WeekCurrys becomes official tech repair partner to Microsoft
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsBoots launches new emissions initiative
Boots has launched a new initiative to help its suppliers achieve net zero in its latest push for sustainability.
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Opinion‘Transformation is hard work but M&S’ impressive turnaround shows the rewards’
Transformation is not for the faint-hearted; it takes a vision and huge amounts of investment and hard work, writes Lisa Byfield-Green. But M&S’ results this week demonstrate that hard work is paying off for the beloved UK institution.
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AnalysisHow retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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Opinion‘As ChatGPT gets flirty, now is the time to embrace this cutting-edge technology’
With new releases this week from OpenAI and Google, generative AI (Gen-AI) tools are developing rapidly and destined to be on every smartphone. As more customers gain access to this dynamic technology, now is the time for retailers to get on board and explore the opportunities.
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InterviewQ&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Innovation of the WeekRewe Group trials AI hologram to onboard new employees
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsCurrys chooses tech partners to deliver AI transformation
Currys has selected Accenture and Microsoft to help deliver its core cloud technology infrastructure and leverage the newest AI technologies.
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Innovation of the WeekWalmart trials ecommerce in the metaverse on Roblox
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion'Gen-AI boom has come at exactly the right time for Amazon'
Amazon chief executive Andy Jassy emphasised to analysts on its quarterly investor call the huge opportunity that generative AI (Gen-AI) will bring to its business: “I don’t know if any of us have seen a possibility like this in technology in a really long time, for sure, since the cloud, perhaps since the internet.”
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Innovation of the WeekAmazon unveils latest tech advances aimed at ‘actively supporting employees’
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team. Every week, we will bring you new ideas and case studies that link to the trends in our Retail Horizon 2024 reports – across consumer, technology, sustainability, and economy, policy and industry.
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NewsMorrisons launches AI-based loyalty card feature in UK first
Morrisons is launching a new feature under its Morrisons More Card loyalty scheme which uses AI to personalise offers to each customer.
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AnalysisIs Amazon’s latest tech investment the answer to its workforce woes?
As Amazon continues to see growing strike action in the UK and abroad, Retail Week visited the Amazon Operations Innovation Lab in Vercelli, Italy, to see what it is investing in to improve its operations and the workforce.
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Innovation of the WeekFrom next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry
Here we bring you the latest quarterly roundup of 13 innovations that caught our attention over the past three months, from ways to protect store staff to Apple’s latest device and an explosion of new AI tools.
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Opinion‘In retail’s AI-enabled future, practical application should reign supreme’
The spike in interest catalysed by generative AI advances has reframed the potential for how much further it could drive critical business improvements, believes Brian Kalms
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Innovation of the WeekReiss leverages AI platform to verify green credentials
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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InterviewListen to World Retail Congress’ new podcast
World Retail Congress has launched its first podcast to take its world-class content beyond the conference stage to give you year-round insight from retail leaders across the globe.
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InterviewQ&A: Haircare brand Rehab co-founders on the need for industry innovation
Retail Week speaks to haircare brand Rehab about its story and growth, and the need for innovation to solve the issue of plastic packaging in the beauty industry
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NewsAmazon UK boss Boumphrey: Gen-AI the ‘most transformational technology since the internet’
Amazon UK country manager John Boumphrey has said the generative AI will probably be the “most transformational technology for the retail industry since the arrival of the internet”.










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