Tesco closes Jack’s trial store following customer feedback

A spokeswoman for Tesco confirmed that the supermarket giant would be closing its cut-price Jack’s fascia in the town of Rawtenstall, East Lancashire and would be restoring a Tesco store to the 40,000 sq ft unit instead.

The Rawenstall store was one of the first Jack’s bulk-buy fascias to be launched by the grocer back in April. However, the spokeswoman said that “following customer feedback”, Tesco felt the area would be better suited with a more traditional format.

“We are set to open a refreshed Tesco store at Bocholt Way in Rawtenstall. Earlier this year we launched a unique bulk-buy Jack’s trial store that was 40,000 sq ft, but following local customer feedback we have decided that a Tesco store will better serve customers in this area,” she said.

The return of the Tesco to the site will provide something of a jobs boost for the town, following redundancies when the fascias were initially swapped, according to the Lancashire Telegraph.

Tesco said: “All colleagues currently employed by Jack’s will transfer over to Tesco with new additional roles also available.”

The grocery giant launched its discount Jack’s format to much fanfare in September 2018, with the promise to launch between 10 and 15 stores in the UK within six months and take on the discounters.

The spokeswoman said that the 10th Jack’s store opened in Walton in August, “and we are planning to open three more by the end of the year”.