All articles by George MacDonald – Page 228
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NewsWaitrose adopts real-time customer feedback system
Grocer Waitrose is to gather real-time feedback from customers about their in-store experience to ensure the best standards of service.
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NewsLush profitability rising after fall last year
Ethical cosmetics specialist Lush suffered a slide in earnings last year but profitability has improved since.
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NewsTopps Tiles cautious about outlook as like-for-likes slow
Topps Tiles has reported that consumer confidence remains shaky and trading patterns were lacklustre in its second quarter.
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NewsConsumer confidence slips in March
Consumer confidence fell in March after improving during January and February.
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NewsAsda loses share in subdued grocery market
Asda lost food market share during March, when the rate of growth among all the big grocers fell to its lowest point since 2007.
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NewsLord Kirkham calls off DFS auction
Sofa king Lord Kirkham has ended the £500m auction of his DFS chain and said he has no interest in selling it.
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NewsBest Buy to open first UK store in May
Best Buy will begin opening its big box stores in this country in May.
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NewsNew product categories to drive growth at HMV
Entertainment group HMV is to extend the product offer at its eponymous music business and has set out a turnaround strategy for books chain Waterstone’s.
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NewsGreen consumer market bigger than thought, Homebase study shows
The consumer market for green products is much bigger than previously thought, research for Home Retail-owned DIY chain Homebase has found.
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NewsJohn Lewis reports strong home sales
Sales at John Lewis department stores rose 15.8% last week to £51.4m, helped by strong sales of home products.
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NewsTurnaround guru Ian Gray parachuted in to Abel & Cole
Upmarket food specialist Abel & Cole has parachuted in turnaround specialist Ian Gray as chairman and its founder has returned to run the business after the recession hit growth.
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AnalysisDSGi vs. Best Buy: the electricals storm nears
DSGi is gearing up for Best Buy’s imminent UK debut with more megastores and overhauled service.
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NewsSainsbury’s to end ‘sexist’ labelling of children’s costumes
Supermarket group Sainsbury’s is to change the labelling on children’s dressing-up costumes after complaints about sexism.
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OpinionWaterstone’s has a role to play
Multimedia will be part of Waterstone’s future but maybe it could be a strength, not a weakness, of the store chain to operate in distinct contrast to what consumers expect from online.
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NewsRetail sales rise in February
Retail sales rose 1.9 per cent month-on-month by value in February and advanced 2.1% by volume, the Office for National Statistics reported.
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NewsPrice inflation falls to 3% in February
The rate of consumer price inflation fell in February, ONS data showed.
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NewsHalfords to pull out of central Europe
Motor accessories specialist Halfords is to shut its fledgling central European business after recessionary conditions set back expansion opportunities.
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NewsMarks & Spencer reveals new advertising strategy
Marks & Spencer will this week unveil changes to its advertising including the replacement of its famous “Not just…” food strapline with “Because…”.
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NewsHomebase fires back at B&Q price offensive
Home Retail-owned home enhancement chain Homebase has returned fire at B&Q, which last week launched a price-led advertising campaign targeting its arch-rival as the key Easter season approaches.
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OpinionUpgrade in store for Ted Baker?
SuperGroup’s £5 a share IPO is good news for founder Julian Dunkerton. It might also be good news for some of the retailer’s fashion peers - in particular Ted Baker.