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As the cost-of-living crisis rages on, economic woes continue to plague the minds of consumers. When it comes to thinking about whether they can afford something, value for money, flexibility and transparency are key considerations.
Much like the world of payments, customer expectations continue to evolve at pace. What can retailers do to get under the skin of these trends and ensure they’re providing a frictionless experience that keeps customers coming back for more?
Join Retail Week and our panellists, AllSaints Global Digital Director Randa Crebbin and Tymit Chief Commercial Officer Rob Kenley, for this free and exclusive virtual event as we explore:
- The complex and changing attitudes towards spending and what it means for your CX strategy.
- The role of payments in providing a streamlined and seamless checkout experience.
- How freedom and fairness in payments can increase customer lifetime value and reduce churn.