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Disrupt or be disrupted: The retailers succeeding in a permacrisis Watch on demand


Fighting fires before they happen. 

Constantly on the lookout for the innovations set to turn retail on its head.

Sound familiar? Not surprising. We are in a permacrisis. 

In this unmissable live virtual discussion, you will hear from two retailers leading the charge, seizing new opportunities and reaping the rewards. Find out how you too can get ahead of crises before they happen to meet the ever-changing demands of the UK consumer.

Panellist Neil Holden, Chief Information Officer at Halfords, shares strategic advice, alongside Millie Pearson, Chief Operating Officer at The Edit LDN.

What you will learn:

  • Which investments will drive profit and what will drain your budget
  • How to deliver market-leading customer experience at every touchpoint
  • Why equipping staff in stores and warehouses with the best tools matters