All Dixons Carphone articles – Page 7
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VideoThe Retail Week: How damaging is Dixons' data debacle?
Dixons Carphone has admitted to a huge customer data breach, which was only revealed this week. We discuss the impact of the hacking attempt and how the firm is managing this PR crisis.
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OpinionCEOs' guide to crisis communications – five golden rules
Data breaches – as suffered by Dixons Carphone this week – rarely end well for CEOs, for company valuations and for the brands which are engulfed by them.
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NewsDixons Carphone reveals customer data breach
Dixons Carphone has disclosed a customer data breach but said there is no evidence that the information has been fraudulently used.
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VideoThe Retail Week: Has the death of shops been overhyped?
On this week’s episode of The Retail Week, the team discuss the positive results from B&M and Mountain Warehouse and ask, has the death of the store been overhyped?
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OpinionWas Baldock's attack on Dixons Carphone warranted?
The new boss of Dixons Carphone, Alex Baldock, pulled no punches this week when he slammed his predecessor and issued a profit warning.
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NewsDixons Carphone warns on profits in tough market conditions
Dixons Carphone has warned that profits in its new financial year are expected to fall and detailed plans to shutter more than 90 stores.
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AnalysisMaking small formats work for big-box retailers
As big-box retailers like B&Q, Screwfix, Dixons Carphone and Decathlon open smaller, high street formats, John Ryan looks at the rules that should be followed.
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NewsShop Direct leaves City £55m out of pocket
Investors in Shop Direct have taken a hit after fears of a consumer credit crackdown triggered a sell-off in the company’s debt.
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OpinionOpinion: The true cost of stores? Let's do the maths
“You ain’t seen nothing yet” would be my response to the sad stream of retail ‘accidents’ we have already endured in 2018.
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AnalysisMove of the week: Baldock’s Dixons Carphone restructure
It was just three weeks ago in this column that I suggested Dixons Carphone employees should fasten their seatbelts for the structural changes to come under new boss Alex Baldock.
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OpinionOpinion: Baldock takes bull by horns at Dixons Carphone
Dixons Carphone’s top team has transformed beyond recognition as a mass exodus has paved the way for a fresh start at the retailer.
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NewsDixons Carphone's new boss radically overhauls top team
The new boss of Dixons Carphone, Alex Baldock, has set about making his mark on the electricals business, starting with a restructure of its leadership teams, Retail Week can reveal.
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AnalysisAnalysis: How to deliver great service with fewer staff
Since the start of the year, 21,000 retail jobs have been cut or put at risk in the UK, with teams at head offices, distribution centres and stores all streamlined.
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AnalysisMove of the week: Bickerstaffe quits Dixons Carphone
Alex Baldock has only briefly been at Dixons Carphone but there are already signs of the transformation to come under his leadership, not least in personnel.
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NewsDixons Carphone UK boss Bickerstaffe steps down
Dixons Carphone UK and Ireland chief executive Katie Bickerstaffe is exiting the electricals retailer after 10 years to take up a new role at an energy firm.
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OpinionCash-strapped retailers need to focus on self-help
So it’s all doom and gloom on the high street, and unless you have gazillions to spend on cutting-edge tech, you might as well lie down and wait for Amazon to finish you off!
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NewsDixons Carphone poaches Halfords finance boss
Dixons Carphone has snapped up Halfords chief finance officer Jonny Mason to bolster its executive board.
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NewsDixons Carphone expands airports business in Germany
Electricals giant Dixons Carphone’s travel retail business has unveiled plans to open five new stores in Frankfurt and Düsseldorf airports by the end of 2018.
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NewsMaplin staff offered jobs lifeline by Dixons Carphone
Maplin employees who face losing their jobs after the retailer’s collapse may find new roles at rival Dixons Carphone.
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OpinionData geek or shopfloor trader – what makes a great CEO?
As a new breed of data-obsessed chief executive emerges – such as new Dixons Carphone boss Alex Baldock – can workers still move from shopfloor to boardroom?