House of Fraser is losing another experienced member of its head office team as its customer insight boss has quit the business, Retail Week can reveal.

Maddie Melson, who has spent six years with the department store chain, will leave at the end of the year, Retail Week understands.

It is unclear whether Melson, who was promoted to the role in February, has another job lined up. 

It comes as question marks have been raised over the future direction of House of Fraser. Last month it emerged that chief executive Nigel Oddy is also quitting the chain, which has been owned by China’s Sanpower Group since 2014.

Supply chain director Ray Kavanagh is also expected to leave.

Rumours have surfaced that Sanpower has not provided the promised funding for the 166 year-old retailer.

Last week Retail Week revealed that House of Fraser has scrapped plans for a major new distribution centre in Peterborough.

Since the beginning of the year, chief customer officer Andy Harding, director of global multichannel trading Martin Francis, clothing and accessories boss Jackie Hay and head of home, food and beauty Ysanne Jenkins have all left the group.

However, the retailer has also hired Maria Hollins from Asos and recruited former M&S digital boss David Walmsley.