All Consumer insight articles – Page 31
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AnalysisConsumer 2019: How to serve the ethical shopper
The consumer might be increasingly conscious of how products are made and sold, but what are retailers doing to serve this new ethical shopper?
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AnalysisResearch: how 10,000 global consumers will shop in 2019
Consumer sentiment will be depressed across six of the world’s largest consumer markets next year, this major global consumer research report finds.
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Retail VoiceFive must-haves to get your online store ready for Christmas
Five essential tips to help retailers keep their online store ahead of the competition this Christmas.
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AnalysisConsumer 2019: The future of the social shopper
With experts predicting 2019 will see a major shift in how consumers engage with retail brands socially, we reveal the key trends every retailer needs to know to captivate audiences.
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Retail VoiceUnderstanding the forces that shape consumer behaviour
Behavioural economics has all the answers when it comes to making a significant difference to the success of campaigns, new product launches and customer loyalty.
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AnalysisConsumer 2019: Is there any respite for retail next year?
With 2019 just around the corner, how are shoppers feeling about the year ahead and how can retailers win their loyalty?
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Retail VoiceThree ways to meet the expectations of connected consumers
Find out how retailers can ensure the in-store experience is both engaging and memorable for shoppers
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AnalysisConsumer 2019: Six trends that retailers need to know
We pick out the big consumers trends that retailers should watch out for in 2019.
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Retail VoiceDigital wallets: the global payments opportunity
Truly borderless shopping means breaking down payment barriers as well as cracking international markets.
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Retail VoiceDelivering beyond Black Friday is the tricky part
Black Friday, UK retail’s busiest day, is a prime opportunity for consumers to grab a bargain and a great way for retailers to make big money in the run up to Christmas.
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NewsConsumer confidence fall threatens festive cheer
Consumer confidence fell three points to -13 in November as Brexit threatens to turn the season of goodwill into the “season of uncertainty”.
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NewsYounger consumers flock to Black Friday
Younger consumers will out-shop their older counterparts this Black Friday with three quarters of 18- to 24-year-olds planning to partake in the event.
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Retail VoiceThe retail test: are you checking for customer blind spots?
With customer targeting becoming increasingly data driven, timely and focused insights can help retailers avoid strategy blind spots.
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NewsMatalan launches in-house user experience lab
Matalan has established a user experience lab at its head office in a bid to gain a better understanding of its customer.
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Video2018's footfall trends and Christmas trading predictions
Springboard marketing and insights director Diane Wehrle provides an analysis of this year’s consumer footfall data.
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Retail VoiceThe key to cross-border commerce? It may be simpler than you think
The solution to borderless buying lies with the payment options retailers provide, says Braintree Payments
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DataShoppers ‘more likely’ to buy British as Brexit looms
Consumers are “significantly more likely” to buy British produce than they were two years ago as Brexit uncertainty continues to swirl, new data has revealed.
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AnalysisMarginal uplift in demand for Black Friday deals
More than a fifth of consumers plan to snap up Black Friday deals this year, which is only a marginal increase on last year.
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OpinionOpinion: Credit must be affordable for all consumers
It’s an obvious but universal truth that as retailers we rely upon our customers having access to the money required to buy the things we sell.