All Comet articles – Page 16
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AnalysisDSGi and Kesa powering up for the electricals battle with Best Buy
As US giant Best Buy prepares for its UK launch, the dismal results of UK leaders DSGi and Kesa show they must raise their game, says Amy Shields
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NewsComet customers to share product queries online
Comet will let customers ask and answer each other’s questions about products using a service it is to add to its website.
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AnalysisWhat it’s like to work at…Comet
The inside view from head of HR Julie HendeyWhat makes the ideal employee?“People who are team oriented, passionate about being the best and who ensure their customer, internal or external, is delighted with the service they receive.”What is the Comet ethos? “In every interaction between customers and colleagues we strive ...
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NewsCarphone Warehouse scraps sales commissions after successful London trial
Carphone Warehouse is to scrap its strategy of paying store staff sales commissions in a bid to put customer service ahead of personal financial gain.
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NewsComet social media contest seeks most out-dated gadgets
Electricals retailer Comet has launched a contest to find the most embarrassingly out-of-date electrical items still in use in the UK.
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News
280 Comet staff in consultation
Electricals retailer Comet has begun a consultation with 280 of its office-based staff as it consolidates its head office functions and closes four of its 18 service centres.
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AnalysisCustomer Service: Attention to e-tail
Retailers’ websites are increasingly offering consumers advice before they buy. But how good are retailers at replicating in-store product advice online? Joanna Perry finds out
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News
Comet presses suppliers to pay for shopfloor displays
Electricals retailer Comet has told suppliers they must pay up to 15,400 to have each of their product lines displayed on the shopfloor.
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News
Comet posts robust festive sales
Electricals retailer Comet's like-for-like sales dropped 2.5 per cent over the festive period, although 'strong' post-Christmas sales helped limit the fall.
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News
Kesa profits slump as Comet posts a loss
Electrical giant Kesa’s retail profit has slumped 71.2 per cent to 13 million in the six months to October 31.
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News
Retailers criticised for high-interest pre-pay schemes
Critics are lambasting some of the UK’s most well-known high street stores for high-interest credit schemes targeting low-income consumers in run-up to Christmas.
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News
Comet to make first-half loss as sales plunge
Anglo-French electricals group Kesa disclosed that sales have plunged at its flagship businesses, including UK chain Comet, which will make a first-half loss.
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AnalysisBlazing a trail in electronics
From its humble beginnings as a battery charging enterprise in Hull, Comet has flourished into a multichannel pioneer. Charlotte Hardie takes a look back on its 75th anniversary.
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News
Comet deputy managers face redundancy
Electricals retailer Comet is to make the post of store deputy manager redundant, in a move that is likely to mean more than 100 staff lose their jobs.
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News
Kesa warns on consumer confidence
Electricals giant Kesa has reported a 3.1 per cent increase in group retail profit to 141.3 million for its new financial year, but warned of difficult trading ahead.
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AnalysisIn sync: Retailers and suppliers warm to global data synchronisation
Retailers and their suppliers are slowly but surely warming to the idea of global data synchronisation, says Alison Clements
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Comet ups game with next-day delivery slots
Comet has become the first big UK electricals retailer to offer next-day delivery of large items.
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Comet suffers first like-for-like fall in two years
Electricals retailer Comet's like-for-like sales have dropped for the first time in more than two years, as parent Kesa Electricals posted results.
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Opinion
The Retail Week – December 14, 2007
John Browett, who has just become chief executive of electricals group DSGi, has another problem to add to his list.
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News
Retailers' unease grows as shares continue to slump across the board
Punch-drunk retailers took more blows as both grocers and general merchandisers underperformed.