All Christmas articles – Page 18
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Retail VoiceBalancing the cost vs customer experience conundrum
Amid pessimistic projections for this year’s golden quarter, could retailers be unwittingly sacrificing customer experience at the altar of unavoidable cost-cutting? Not necessarily, says EXL’s Rahul Arora
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VideoWatch: Kevin the Carrot is left 'Home Alone' in Aldi Christmas ad
Kevin the Carrot returns for Aldi’s Christmas advert in a parody of the film Home Alone.
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VideoWatch: John Lewis Christmas ad puts spotlight on helping children in care
John Lewis’ Christmas ad follows the story of a couple fostering a child at Christmas, following the launch of its commitment to help children in care.
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Analysis'Better value than Primark' - how M&S is rebuilding clothing clout
Marks & Spencer may have warned that retail market conditions will get even tougher next year, but the retailer will take heart from a marked improvement in its clothing and home division
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AnalysisPrimark - more cheer than fear despite tough times to come
Primark parent ABF’s John Bason looks forward to a post-Covid Christmas, a bolstered digital presence and the opportunities that a new strategic board can help realise – even as margins fall in punishing market conditions
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AnalysisShopper survey: How cash-strapped consumers plan to cut spend this Christmas
Sweet treats face being cut from Christmas shopping lists this festive season as cash-strapped consumers look to make ends meet, according to new research carried out for Retail Week
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NewsRetail sales slow as customers delay spending ahead of Christmas
Retail sales slowed in October as the cost-of-living crisis prompted customers to delay spending ahead of Christmas.
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VideoWatch: Sports Direct signs football legends for Christmas ad
Sports Direct has enlisted a roster of football legends for its Christmas advert.
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Retail VoiceConsumers are not in a forgiving mood this holiday season
Despite tough trading conditions, consumers have higher expectations for customer service than ever before. Zendesk’s Eric Jorgensen examines how smart retailers are preparing for the most challenging golden quarter in years
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VideoWatch: M&S clothing ad pledges funds to 1,000 community groups
Marks and Spencer’s clothing and home division has placed community at the heart of its Christmas advert this year.
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VideoWatch: Sainsbury's, Asda and Morrisons release Christmas adverts
Sainsbury’s, Asda and Morrisons have all launched their Christmas adverts focusing on everything from own-brand products to Farmer Christmas and a certain famous elf.
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VideoWatch: Boots teams up with TikTok and Meta for Christmas campaign
Boots’ Christmas advert brings a message of “joy for all” amid the cost-of-living crisis.
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AnalysisHow Sainsbury's is shaping up for Christmas: value, own-brand and resurgent Argos
After reporting first-half results today, Sainsbury’s chief executive Simon Roberts looked forward to the coming Christmas period, which is set to be more value-led than any in living memory.
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DataData: Winter World Cup to add £269m to 2022 Black Friday spend
The unprecedented winter World Cup is expected to add £269m to this year’s Black Friday spending, though the cost-of-living crisis will lessen overall participation in the Sales event.
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NewsMarks & Spencer locks down prices of popular food lines until 2023
Marks & Spencer has frozen prices on a raft of food lines until the end of January next year as shoppers confront the cost-of-living crisis.
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VideoWatch: French and Saunders star in M&S Food Christmas ad
Marks and Spencer have launched their Christmas food advert starring Dawn French and Jennifer Saunders.
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Retail VoiceWhy retailers need to listen, not shout
With Christmas creeping ever closer, Adobe’s Suzanne Steele explains what consumers really want from retailers this festive season is empathy
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InterviewInterview: Biscuiteers founder Harriet Hastings on Christmas, mail strikes and cheap imitations
Biscuiteers founder Harriet Hastings has baked herself a multi-million-pound high-end biscuit empire. She reflects on how she built her business and how it plans to deal with historic lows in consumer confidence and rampant inflation
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AnalysisAnalysis: What are retailers doing to avoid a nightmare before Christmas?
Retailers need a Christmas miracle. With unaffordable fuel bills and economic turmoil wreaking havoc on consumer confidence, the backdrop of this year’s festive season is looking closer to a Dickens novel than a winter wonderland
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VideoWatch: Very ad highlights credit offer to help families fund Christmas
Very has launched its festive advert aiming to help families afford Christmas amid the cost-of-living crisis.