All Analysis articles – Page 49
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AnalysisAnalysis: How Greggs is looking towards the future of food-to-go
Beloved UK high street baker Greggs has been hit hard by lockdown store closures and changing customer behaviours. Retail Week analyses how the business is future-proofing itself
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AnalysisWorldview: As Covid crisis eases, is retail on the way up Down Under?
In the latest instalment of our Worldview series gleaning insight from global markets, we hear how Covid-19 has had a significant impact on Australian retail but it might not be as negative as first anticipated 12 months ago
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AnalysisThe Disruptors: Seven businesses changing the face of food retail
Our new series, The Disruptors, highlights the businesses that traditional retailers should be keeping a close eye on as a new breed of competitors emerges post-pandemic.
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AnalysisFive lessons from Christmas retailers must act on to nail peak 2021
Christmas 2020 might have been unique, but it produced learnings that will be crucial for all retailers as they navigate a much-changed market. Here are five key lessons taken from Retail Week’s Christmas 2020: Learnings for the year ahead report that retailers need to act on now to nail peak 2021.
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AnalysisAnalysis: Could customers become your most important investors?
After Deliveroo revealed it would be making £50m worth of shares available to customers, could consumers become important investors in retailers?
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AnalysisReview: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
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AnalysisWatch: John Lewis, Dixons Carphone and Watches of Switzerland’s virtual shopping reviewed
Virtual shopping has become increasingly common over the past year as retailers try to bring staff expertise and service to the online shopper. How do the services offered by some of retail’s biggest chains compare? And do they match up to the in-store experience? Grace Bowden reports.
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AnalysisAnalysis: How Morrisons blazed a grocery trail through the Covid crisis
Morrisons’ profits might have fallen over the past year, but the grocer’s chief executive David Potts painted a picture of a business that has used a period of unparallelled upheaval to readjust its priorities for the future.
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AnalysisIs John Lewis at risk of becoming a ‘middle-class Argos’?
John Lewis Partnership’s first full-year loss in its history revealed the scale of disruption affecting the retailer, particularly its eponymous department store division.
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AnalysisThe Boardroom Briefing: Shopfloor pay – keeping up with the competition
The Boardroom Briefing dissects the big issues on the agenda in retail’s boardrooms and gives a concise summary of what the c-suite needs to know. This month we look at shopfloor pay following a series of hourly hikes by the grocers. Should your business follow suit?
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AnalysisCo-op and One Stop reveal investment in payment tech has transformed CX
An expert panel also warns retailers must be ready to comply with anti-fraud measures that come into effect this year, take advantage of powerful new Wi-Fi tech and find a way to reduce contactless payment losses that are costing millions. Register to watch here.
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AnalysisSuper-deduction: what it is and the retailers that could benefit
As part of the Budget last week, chancellor Rishi Sunak unveiled a ’super-deduction’ allowance to provide relief for certain businesses – but what does it mean for retail?
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Analysis‘Google is god’: Why retailers must maximise online search in 2021
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to find out how they start their online shopping journeys and where SEO fits in, their key drivers to spend and which retailers offer the best online UX.
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AnalysisFrom catwalk to high street: is genderless fashion the future?
Not only did London Fashion Week go digital this year, it went genderless – but what could that mean for fashion retail?
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AnalysisIWD: Nine women leaders to watch in 2021
On International Women’s Day, we look at the women leading companies big and small that the industry should be watching this year
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AnalysisIWD: 13 ways leading retailers and brands are challenging bias
To celebrate International Women’s Day (IWD), executives and staff including Kingfisher, Boots, Dixons Carphone, retailTRUST, Asda and Pets at Home share how they’re challenging inequality, questioning stereotypes and addressing all forms of inequity in the industry.
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AnalysisThe Big Question: Will raising rates on warehouses really save the high street?
After chancellor Rishi Sunak delayed the findings of the Treasury’s business rates review until the autumn, we ask experts whether the proposal from Dixons Carphone boss Alex Baldock and Next chief executive Lord Wolfson to increase rates paid by warehouses is the way to revamp the system
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AnalysisAnalysis: What’s the best alternative to the broken business rates system?
Everyone seems to agree the UK’s outdated business rates are broken and its many detractors claim the system is crippling hopes of retail recovery post-lockdown. Yet there is less unanimity about finding a fairer alternative, as Mark Faithfull discovers.
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AnalysisFive strategies to drive spend with winning customer experience
Here we crystallise the learnings fromCX Decoded into five key steps to create a first-class customer experience proposition in order to drive sales and profits in 2021 and beyond.
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AnalysisAnalysis: Retail’s wishlist for the chancellor ahead of the Budget
Following a year of unprecedented financial pain brought on by the coronavirus pandemic, retailers lay out what they would like to see in Wednesday’s Budget.