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Argos believes the Kodak SP360 will be one of the biggest selling electrical items this Christmas

Electricals goods to overtake fashion as biggest online market this year

Electricals goods are forecast to become the biggest online market by surpassing fashion sales this year, according to Mintel research.

Ao.com has created a standalone CFO role

Ao.com appoints Mark Higgins to new standalone chief financial officer role

Ao.com has appointed Mark Higgins as chief financial officer in order to lighten the load of Steve Caunce following the retailer’s flotation.

John Lewis infographic

Infographic: John Lewis revenues surge 10.2% as clearance Sale ends strongly

John Lewis recorded a sales surge for the week ending 25 July after furniture performed well and its clearance Sale ended well.

Board meeting

Comment: It's time for chief pricing officers to join retail boards

Pricing is at last starting to get the recognition it deserves at board level, given how critical it is to revenues and margins.

Argos Old Street

Argos to let customers trade-in unwanted mobiles and tablets

Argos has boosted its environmental credentials with the launch of a new trade-in service to dispose of unwanted tech products.

Do you know how the Sale of Goods Act applies to you?

The Office of Fair Trading’s Sale of Goods Act ‘hub’ is a useful tool to help retailers protect their business as well as keep customers happy.

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Consumers are feeling more confident

As the economy improves, retailers need to make hay while the sun shines

In a world where one of the largest economies suffers a massive stock market plunge, you could be forgiven for thinking you’d woken up in 2008.

Online purchases and in-store activity are key areas for data collection

Blog: Keeping the omnichannel customer satisfied

Hermes explores the benefits of a seamless shopping experience and why getting the customer journey right and all the experiences along the way is more important than ever.

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