Don't miss this week
Five years into the role, DFS chief executive Ian Filby is plotting the retailer’s multichannel future after overseeing its recent float.
Electricals goods are forecast to become the biggest online market by surpassing fashion sales this year, according to Mintel research.
Ao.com has appointed Mark Higgins as chief financial officer in order to lighten the load of Steve Caunce following the retailer’s flotation.
John Lewis recorded a sales surge for the week ending 25 July after furniture performed well and its clearance Sale ended well.
Pricing is at last starting to get the recognition it deserves at board level, given how critical it is to revenues and margins.
Argos has boosted its environmental credentials with the launch of a new trade-in service to dispose of unwanted tech products.
The Office of Fair Trading’s Sale of Goods Act ‘hub’ is a useful tool to help retailers protect their business as well as keep customers happy.
Electrical retailers are banking on audio purchases, wearables and kitchen gadgets being high up consumers’ wishlists this Christmas.
Professor Michael Feindt explains how tech from Cern will kick-start dynamic pricing and remove gut feeling from 99% of operational decisions.
In a world where one of the largest economies suffers a massive stock market plunge, you could be forgiven for thinking you’d woken up in 2008.
Hermes explores the benefits of a seamless shopping experience and why getting the customer journey right and all the experiences along the way is more important than ever.