Katie Kilgallen
Contact Info
Katie Kilgallen
Freelance
Recent stories
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Cool in a crisis
When Baugur bought Iceland three years ago it was on the brink and the retailer’s staff were far from happy. Katie Kilgallen finds out how drastic HR intervention helped transform the business.
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Let the festivities begin
Christmas will be here before we know it and retailers are gearing up to make the most of what is normally their most profitable time of year. But with a recession looming, what can retailers do to ensure they don’t get left out in the cold, asks Katie Kilgallen.
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Waste not, want not
Electricals retailers have found WEEE compliance far from straightforward. Katie Kilgallen asks how they are coping a year on and whether the Government has got the regulations right
- Good sourcing will keep shoppers coming back
- People first
- Ground control: How Marks & Spencer ensures fair trade really is fair
- Iceland founder hits out at soaring shop crime
- Aim to please
- Raise your site
- The chain gang
