It has been another 12 months of change in the retail sector. The Retail Week team looks back on 2019 and selects some of the landmark moments and trends that characterised the year and will likely shape the industry in 2020 and beyond.
Black Friday beat expectations as sales and footfall surged. PwC head of consumer markets Lisa Hooker joins Retail Week executive editor George MacDonald to discuss the promotional extravaganza, how the final weeks of peak will play out and what’s in store for retail in the new year.
As Sports Direct unveils plans for a group rebrand to Frasers, retail adviser Richard Hyman and Retail Week head of content Grace Bowden discuss whether a new name will have any impact on how the business is perceived by brands or shoppers.