All Video articles – Page 28
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VideoWatch: T2's approach to tea and the customer experience
The staff at Australian tea specialist T2 explain why an in-store sensory journey is important and how five-minute friendships help business.
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VideoShort Cuts: How retailers are struggling with fake online reviews
Amazon is launching legal action against fake reviewers, in 60 seconds we explain how false reviews are impacting the whole industry.
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VideoThe Retail Week: M&S's reward scheme, Tesco and Alibaba names UK boss
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and executive editor George MacDonald.
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VideoWatch: EE retail director on new store formats and the connected consumer
EE’s latest store format has opened in London. Retail Week visited and spoke to retail director Deirdre Burns about the design of the shop.
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VideoShort Cuts: The history of Tesco's price comparison schemes
Tesco has launched its new price comparison scheme. In 60 seconds we explain Brand Guarantee’s place in a fiercely contested market.
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VideoWatch: Argos's same-day delivery service put to the test
Argos has raised the bar in fulfilment by launching same-day delivery for just £3.95 per order. We put the service to the test.
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VideoThe Retail Week: Tesco results, Argos same-day delivery and business rates
Catch up on this week’s big retail stories with analysis from content editor Nicola Harrison and grocery reporter Luke Tugby.
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VideoShortcuts: A guide to how money from the plastic bag levy will be spent
The plastic bag levy landed this week in England. In 60 seconds we explain where the potential £780m raised over 10 years will be going
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VideoThe Retail Week: Amazon Fresh, Aldi and Sainsbury's updates and John Dixon
Catch up on this week’s big retail stories with analysis from executive editor George MacDonald and grocery reporter Luke Tugby.
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VideoShortcuts: Why retailers are personalising customer loyalty schemes
Boots and Waitrose are exploring personalised loyalty schemes. In 60 seconds James Wilmore explains the reasons behind the initiatives.
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VideoWatch: Grand Central Birmingham opens its doors to the public
Grand Central has opened to the public. Some of the retailers and directors behind its creation explain the impact the centre will have.
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VideoWatch: Waitrose reveals how it created its King’s Cross store in a listed shed
Waitrose has opened a store in a Victorian shed in London. Head of store development Anthony Wysome explains how it designed the shop.
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VideoWatch: John Lewis on inspiring customers in Grand Central Birmingham
John Lewis has opened its 250,000 sq ft flagship in Grand Central. Head of store design Kim Morris explains the layout.
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VideoShortcuts: How Lidl is setting the agenda in the living wage debate
As retailers weigh up the repercussions of the living wage, Luke Tugby takes 60 seconds to explain how Lidl is forging its own path.
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AnalysisRetail Week Hackathon: Watch – Tesco Labs triumphs after 24-hour hack
Tesco Labs beat tough competition to win the second Retail Week House of Fraser Hackathon, in association with Infosys.
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AnalysisRetail Week Hackathon: Twenty-four hour video blog
As teams compete to simplify the multichannel shopping experience, watch our video coverage here. Updated hourly throughout the 24 hours.
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AnalysisTech & Ecomm: Watch – John Roberts on personalisation and Ao.com’s future
Ao.com’s boss gave the opening keynote at Retail Week’s Tech & Ecomm conference. He sat down afterwards to discuss the key topics.
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VideoShortcuts: The logistics behind Sainbury's move into China
Sainsbury’s has begun testing the waters in China. In 60 seconds Luke Tugby explains how the grocer’s venture will work logistically.
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VideoWatch: Remembering revered retail designer Rodney Fitch
The memorial service for Rodney Fitch was held this week. Some of the attendees shared their memories of the designer and his impact on retail.
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VideoWatch: The retailers and tech disrupting sales of big-ticket items online
Retail Week’s latest report, in association with DHL, zeroes in on the new rules of engagement for the home and leisure sector.