Established retailers have bent over backwards to digitise stores to attract younger consumers, yet online retailers opening physical space have stepped back from tech. Mark Faithfull asks whether retail is going back to basics.
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Chief executive of Here East Gavin Poole discusses how the development of its technology campus in east London has encouraged innovation for retailers.
JD.com executive Chenkai Ling believes retail will evolve into a “boundless” sector as new shopping channels emerge and combine.
We all know it’s only a matter of time before Amazon Go reaches UK shores. Trademarks have long been registered, the rumours have been flying and, having debuted in New York City earlier this month, it’s fair to say that Amazon has an appetite for urban expansion.
Google has launched a new online tool aimed at helping retailers improve their customer experience across channels.