Amazon Alexa strikes up NHS partnership

Amazon Echo

Amazon has partnered with the NHS to allow users of its Alexa devices to seek answers to medical queries in a bid to reduce strain on GPs.

The tie-up, which will mean users who ask their device medical questions such as “Alexa, how do I treat a cold?” or “Alexa, what are the symptoms of flu?” receive answers directly from the official NHS website, will be implemented from this week.

The agreement first came into play last year with more companies such as Microsoft looking to be included in related deals with the health service.

Health secretary Matt Hancock said the NHS was right to “embrace” technology through partnerships like these, adding that he expects it and similar deals to reduce strain on “hard-working GPs and pharmacists”.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • 3 free articles a month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.