All Technology articles – Page 348
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News
Ratings addition a hit for Ann Summers site
Ann Summers has launched a product ratings and reviews service across its whole web site.
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News
Morrisons replaces wide area network
Morrisons is to quadruple its wide area network capacity after signing a three-year multimillion deal with Cable & Wireless.
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Opinion
Improved efficiency must sometimes lead to job losses
The Prime Minister thinks that further investment in technology will produce economic benefit, but will he stand up for retailers if advancement means that they need less staff?
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News
Morrisons to automate space planning with Galleria system
Morrisons will begin using a merchandising system from Galleria next year to automate the creation of merchandising plans. Currently the supermarket chain creates these plans manually.
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News
Morrisons replaces wide area network
Morrisons is to quadruple its wide area network capacity after signing a three-year deal with Cable & Wireless.
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AnalysisBorders: All systems gone
When Borders split from its US parent, IT boss Simon Thomas was charged with replacing every system the company had in just a year. He tells Joanna Perry how he managed it.
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News
Home Retail prepares to launch clearance site for cut-price sofas
Home Retail Group is to launch a standalone clearance web site offering “massive discounts” on sofas.
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News
Electricals e-tailer unveils reviews service
Electricals spare parts and accessories e-tailer eSpares.co.uk has launched product reviews and customer-generated questions and answers on its web site.
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News
Waitrose rethinks staff scheduling
Waitrose is to replace its staff planning system to maximise customer service.
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News
Whittard relaunches site as it pursues online sales
Whittard of Chelsea has gone live with a replacement transactional web site following a soft launch in October.
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Opinion
Cyber Monday: UK retailers teach US peers a lesson in e-commerce
Monday was a big day for online retailers on both sides of the Atlantic – and while sales in the UK may not have been as high as hoped, its web sites were at least up to the challenge of record volumes.
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News
VAT cut fails to drive shoppers online
VAT reductions on Monday failed to drive bigger sales or traffic for retailers online.
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News
Tesco to adopt hosted recruitment system
Tesco has signed up to use an online recruitment and applicant tracking system from Bond International Software in its head office.
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News
Contactless payment for all Pret A Manger sites
Pret A Manger is rolling out contactless payment to 171 stores, after an initial trail at seven sites proved a success.
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Analysis
Leasing IT systems: Up for rent?
Leasing IT systems can free up cash for retailers while still allowing them to invest and upgrade. But with banks increasingly wary of lending to the retail sector is it still an option, asks Liz Morrell.
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News
Survey: Retailers lack adequate business intelligence systems
More than a third of retailers lack an adequate retail business intelligence system or business reporting system, according to a new survey.
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News
Ocado harnesses SMS to improve customer service and staffing
Ocado has been able to improve its customer service and human resource planning using a text-messaging service integrated with its existing technologies.
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News
Automated Q&A feature drives Zavvi’s online sales
Zavvi has reduced abandonment rates and increased conversion levels on its web site after adding a tool that provides automated customer service.
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Opinion
The VAT rate systems scramble
Whether retailers will have realigned their pricing in time for the VAT change on December 1 remains to be seen and could come down to the emphasis they have put on creating systems that allow business agility.
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News
Asda Direct launches digital magazines service
Asda Direct has started selling downloadable online versions of consumer magazines through a “digital newsagent” service.