The Keynote: Let’s stop bashing UK retail’s online stars

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The Keynote: Let’s stop bashing UK retail’s online stars

At a time when consumers and retailers have been reliant as never before upon ecommerce, it is a cruel irony that online companies have sometimes been cast as public enemy number one.

During the pandemic, people have depended upon the prowess of online retailers for essentials such as food through to the treats that have made lockdown life more bearable.

But as often as they have been celebrated, etailers have been castigated – often unfairly. 


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