Q&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency

Emma Tysoe

As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.

Iceland has joined forces with VoCoVo, the company responsible for designing a headset specifically for retail use. It helps colleagues communicate with each other at the push of a button, while also facilitating a better customer experience. Emma Tysoe and Olivia Robinson discuss how the rollout is impacting so far.


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