Analysis: Virtual fashion, gamification and AI ambivalence

Tech 2019 hologram

“Business models is one of the biggest areas of innovation happening today. Uber, Rent the Runway, Airbnb – they didn’t invent anything, they just changed the business model and that changed the market.”

Innovation catalyst Andrew Vorster made this observation at Retail Week’s Tech. festival – a prescient reminder of the proliferating forces challenging how retailers operate today.

As retail is increasingly influenced by customer trends that span far beyond their traditional and established rivals, what are the trends that will genuinely transform how retailers operate in the coming years?

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.