Meet the retailers and brands redefining experience

What do pasta, loo roll and razors have in common? These seemingly innocuous products are at the centre of a revolution in CX and loyalty.

Three brands in particular have disrupted these ‘boring’ product categories and garnered an extraordinarily loyal fanbase, as revealed in Retail Week’s new report 9 CX Disruptors: Meet the retailers and brands redefining experience.

9 CX Disruptors

Read the report today to discover: 

  • How innovative brands are harnessing data to drive loyalty
  • Which social channels will drive the best customer engagement for your business
  • The importance of tapping into the consumer demand for ethics and sustainability
  • The benefits of the subscription model