Meet the retailers and brands redefining experience
What do pasta, loo roll and razors have in common? These seemingly innocuous products are at the centre of a revolution in CX and loyalty.
Three brands in particular have disrupted these ‘boring’ product categories and garnered an extraordinarily loyal fanbase, as revealed in Retail Week’s new report 9 CX Disruptors: Meet the retailers and brands redefining experience.
Read the report today to discover:
- How innovative brands are harnessing data to drive loyalty
- Which social channels will drive the best customer engagement for your business
- The importance of tapping into the consumer demand for ethics and sustainability
- The benefits of the subscription model