All Tapi Carpets articles
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InterviewInterview: How Tapi Carpets founder Martin Harris is tapping into a new era
Retail Week sits down with Tapi founder Martin Harris to discuss how the business has grown over the past seven years and why smaller stores might be the future of flooring
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Analysis
Ranking: The top 20 retailers to work for in the UK in 2022, according to employees
Recipe box subscription business Mindful Chef, which focuses on healthy eating, has emerged as the top retailer to work for in the UK, according to employee reviews.
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Prospect Analysis
Tapi (SWOT)
Tapi founder Martin Harris has been able to exploit his family connections and more than two decades of industry experience to establish a significant presence within a short time scale. The retailer is continuing to grow, aided by financial backing from the likes of Lord Kirkham, and an influx of senior management from the former Harris family business, Carpetright.
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Prospect Analysis
Technology strategy at Tapi
As a new business, Tapi wanted to make the most of the latest technologies to make the customer journey as good as it could be.
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Prospect Analysis
Tapi (Strategy)
When he founded Tapi in 2015, former chief executive Martin Harris – son of “carpet king” Lord Harris - said he wanted to “blow a breath of fresh air” into the world of carpet and flooring retailing.
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Prospect Analysis
Stores at Tapi
Tapi was launched in 2015 by Martin Harris to “blow a breath of fresh air” into the world of carpet and flooring retailing.
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Prospect Analysis
Tapi (People)
Former Eve Sleep boss James Sturrock has taken the helm as chief executive at Tapi from mid-2020 following a surprise reshuffle of the senior team. This has seen founder and former CEO Martin Harris becoming managing director of retail and vice-chairman.
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Prospect Analysis
Tapi (Overview)
Tapi was launched in 2015 by Martin Harris to “blow a breath of fresh air” into the world of carpet and flooring retailing.
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Prospect Analysis
Tapi (Financials)
Tapi delivered an outstanding sales performance with revenues rising 38% to £137.4m in the year ending 25 December 2021 (FY2021). The retailer credited its growth to “new store acquisitions, digitally led customer growth, market leading customer service, and continued development in our carpet and hard flooring product range, price and merchandising”.
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Prospect Analysis
Ecommerce at Tapi
Tapi has a stylish, inspirational website, but founder Martin Harris was adamant that this should remain non-transactional.
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Prospect Analysis
Customer and marketing at Tapi
When he founded Tapi in 2015, founder Martin Harris said he wanted to “blow a breath of fresh air” into the world of carpet and flooring retailing.
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Prospect Analysis
Supply chain at Tapi
Tapi uses a ‘hub and spoke’ distribution model, combining large core units with warehouse space with smaller high-street stores and concessions nearby.
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Prospect Analysis
Tapi (Outlook)
Tapi Carpets has finally moved into a position of profitability, having spent a number of years investing in its stores and digital capabilities, which resulted in consecutive years of pre-tax losses. It now has a widespread network of standalone stores in the UK, whilst establishing a significant number of Homebase concessions.
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News
Tapi Carpets set to register first-ever profit
Tapi Carpets has recorded strong sales growth in its second half, leading to the retailer’s first-ever profit for 2020.
