All Supply chain articles – Page 21
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Opinion‘Accepting rocketing returns as “cost of doing business” is limp admission of defeat’
It’s too big and it doesn’t fit. A dress? A T-shirt? A pair of shoes? How about your returns percentage each year? Brian Kalms looks at how retailers can address the problem
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NewsMatalan appoints new supply chain and retail executives
Fashion retailer Matalan has announced Phil Hackney as the company’s new chief supply chain operations officer and Katherine Davis as chief retail officer.
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Retail VoiceHow can retailers tackle the ‘returns crunch’?
With the cost-of-living crisis proving a crunch time for customer returns, Advanced Supply Chain Group’s Ben Balfour examines how firms can navigate this latest challenge smoothly
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AnalysisStrategy spotlight: How AO is pivoting to profitable growth as Frasers Group snaps up stake
As Frasers Group snaps up a 19% stake in AO, the two retailers are “looking forward to realising the significant potential” of working more closely in partnership.
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NewsFormer M&S food boss joins Farmison as chief executive
Online butcher Farmison, which was rescued from administration by ex-Asda boss Andy Clarke, has appointed former Marks & Spencer and Asda executive Andy Adcock as chief executive.
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AnalysisWill AI take your retail job?
From stores to warehouses and customer service, the true potential for AI in retail is only just being explored. But what does this mean for the existing workforce?
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NewsGMB accuses Amazon of ‘dirty tricks’ as it withdraws recognition bid
The GMB union has accused Amazon of “dirty tricks” after it was “forced” to withdraw its bid for recognition.
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NewsJohn Lewis to source own-range sofa leather exclusively from Waitrose farms
Department store John Lewis is to exclusively use leather from farms that supply sister retailer Waitrose for its own-label sofas and chairs as the two retailers seek to better complement each other and operate sustainably.
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InterviewThe Sosandar sorority: Co-chiefs Julie Lavington and Ali Hall on the power of partnership
Meet Sosandar co-chief executives Julie Lavington and Ali Hall, the former fashion magazine outfit who started the rapidly growing etailer, both in sales and reputation
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Retail VoiceFour next-gen CX lessons learned by industry leaders
Did Covid kill in-store retail? Informatica’s Tim Davies investigates how retailers can deliver a first-class customer experience post-pandemic
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NewsIkea acquires software provider to speed up online orders
Ikea has bought US-based software brand Made4Net for an undisclosed sum.
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NewsAmazon to offer warehouse workers term-time only contracts
Amazon is offering warehouse staff who are parents, grandparents or guardians, the option to choose to work in term-time only.
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Report StoreThe UK’s Top 30 Most Productive Retailers
Asos, Victorian Plumbing and Zalando are top of the productivity leaderboard, Retail Week’s new report reveals.
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DataRanking: Asos leads UK’s top 30 most productive retailers – find out why
Asos, Victorian Plumbing and Zalando are top of the productivity leaderboard, Retail Week’s new report reveals.
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DataData: Exclusive findings reveal UK retail leaders’ tech investment priorities
New interviews with 50 UK retail leaders uncover the transformative tech they believe businesses must invest in to stay competitive
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Opinion‘As a virgin to supermarket supply, I was shocked at the casual, abusive arrogance’
The best supply chains temper aggressive, short-term competition on price with efficient communication and trustworthy behaviour, argues organic veg specialist Riverford’s founder Guy Singh-Watson
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AnalysisDigital-first operating model: Why you need it and how to build one
Globally, the retail industry invested $181bn (£145bn) in retail tech and digital improvements last year, but most retailers don’t feel like they’re getting bang for their buck
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Opinion‘As the storm abates, mothballed growth strategies are being rekindled’
Retail is not rapidly transitioning from bust to boom, but the headwinds that have blasted the industry are abating, believes True’s Matt Truman
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AnalysisAre glory days over for Boohoo in the wake of Shein’s runaway success?
As both sales and profits slump for Boohoo amid the cost-of-living crisis in a highly competitive market, Retail Week looks at whether Boohoo can recapture its glory days in an era dominated by fast-fashion leader Shein
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NewsExclusive: Frozen food specialist Cook launches subscription service
Frozen food specialist Cook is set to launch a subscription service later this month, following a successful trial of the new scheme.