How to make stores safe post-lockdown – and not kill the shopping experience

Primark social distancing

Since the coronavirus pandemic, socially distanced shopping is a necessity. But how can stores operate safely without impinging on experience?

From perspex screens to hand sanitiser stations, store operations and design have quickly been altered to meet government regulations and keep customers safe during the pandemic. 

The government recommends that retailers limit the number of shoppers in-store at any one time to ensure two metres of social distancing (one metre from this weekend), while contactless processes are encouraged for everything from purchases to click-and-collect to minimise contact between staff and customers. 

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