Analysis: How Greggs and Hotel Chocolat are creating new recipes for success


With the coronavirus pandemic laying waste to once-thriving city centres and travel hubs across the UK, both Greggs and Hotel Chocolat offer insights into trading in the new normal

While outwardly very different businesses, Greggs and Hotel Chocolat share a number of key similarities. 

Most pertinently, both have built UK retail success stories by targeting consumers through strategically placed stores on thriving high streets and in bustling travel hubs up and down the country. 

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