Simon Charles
VideoWatch: Boots boss Seb James on wellness and investing in stores
Boots UK boss Seb James speaks to Retail Week at the unveiling of the health and beauty retailerâs new London flagship about expanding its offer and taking back market share from rivals.
VideoWatch: Inside Amazonâs Black Friday pop-up
Amazon has launched a âpop-up experienceâ in London to coincide with its Black Friday sales bonanza. Here, Retail Week gives its verdict on the venture.
VideoWatch: Birchboxâs UK boss on its first UK pop-up store
Birchboxâs UK managing director Savannah Sachs shows Retail Week around the beauty subscription serviceâs first UK pop-up shop on Londonâs Carnaby Street.
VideoWatch: Why John Lewis is never knowingly underserved
John Lewisâ new Oxford store is its âmost service-led yetâ. Retail Week spoke to customer experience director Peter Cross to find out more.
VideoWatch: B&Q launches first ever pop-up garden
B&Q has launched its first pop-up garden event in Soho Square, London, as it reappraises its brand image and attract a new, younger market.