The latest news, analysis, data and video on electricals retailing including Dixons Carphone, AO.com and Argos.

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AO Chief Operating Officer, Danny Emmett

AO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’


Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet


Explore: Electricals retailing

Christmas 2020 index


Five lessons from Christmas retailers must act on to nail peak 2021

2021-03-16T06:30:00+00:00Promotional research for

Christmas 2020 might have been unique, but it produced learnings that will be crucial for all retailers as they navigate a much-changed market. Here are five key lessons taken from Retail Week’s Christmas 2020: Learnings for the year ahead report that retailers need to act on now to nail peak ...

Online Christmas shopping


Data: The sectors that thrived online over Christmas – and what it means for 2021

2021-02-16T06:00:00+00:00Promotional research for

Online was undoubtedly the big winner of Christmas 2020. Retail Week’s latest report delves into which sectors benefited most from the shift to ecommerce and what that means for the year ahead.

Ed Connolly video interview


Face time: Dixons Carphone’s Ed Connolly on consumers’ new relationship with tech


With tech at the forefront of consumer’s lives to keep in touch and keep working during lockdown, Dixons Carphone chief commercial officer Ed Connolly talks to Retail Week about this behavioural shift

Six groundbreaking ideas to revive the high street

Six groundbreaking ideas to revive the high street

As non-essential shops reopen, Retail Week looks into what can be done to breathe new life into high streets:

  • How high streets and stores can adapt to serve people’s needs throughout the day
  • Smart collaborations between retailers can help make high street shops "more energising"
  • Town centres should "create a brand around" what their USP is