Ao.com founder John Roberts said retailers had a responsibility to “give back to the community” and it made business sense to help tackle social disparity.
Shop Direct boss Alex Baldock has said that AI will transform retail, whether retailers choose to let it or try to ignore it.
John Timpson, the chairman of key cutter and shoe repair business Timpson, claims hiring good people is the key to a successful business.
Curious, open-minded, challenging, inspiring. These are the attributes all of us must harness if we are to survive the economic, social and cultural changes that the digital revolution is bringing down upon us with increasing force and speed.
Watch all the keynote sessions from the Flagship stage at Retail Week Live 2018 with this archived video stream.