Retail Voice – Page 30
-
Retail VoiceFive ways high street retailers can appeal to Gen Z
For Generation Z, self-service checkouts and contactless payments are among the most desirable features when it comes to in-store tech, according to YouGov research.
-
Retail VoiceRetail destinations need to live up to experiential expectations
In today’s multichannel world, retail destinations need to live up to the demands of modern tech-savvy consumers.
-
Retail VoiceWhy back-office functions are an investment priority
Retailers should start their investment plans with back-office technology and recruitment, rather than prioritising front-end functions.
-
Retail VoiceThree reasons why stores need to digitise
The digitisation of the store is essential in a competitive market where retail trends are being driven by the tech-enabled, hyper-connected consumer.
-
Retail VoiceEncourage consumer spending by delighting shoppers
How retailers can ensure this year’s projection of consumer spending comes to fruition
-
Retail VoiceThree ways retailers are evolving their offers
Rupert Naylor, head of EMEA at APT, a Mastercard company, shares his insights on how retailers can improve their offerings and innovate across channels.
-
Retail VoiceWhy luxury brands need to take control online
Sales of luxury goods online may have challenged critics but it is time brands wrestled back control from third parties and delivered the experience customers expect.
-
Retail VoiceFive steps to unlocking value from your loyal customers
Some brands are masters of the loyalty game, with programmes that delight customers and investors alike. Oliver Gryg at Avios offers five routes to success.
-
Retail VoiceEliminate in-store queues – not revenues
Sebestyén Dóra, head of business development at Ultinous, on the three ways predictive queue management can help to boost business.
-
Retail VoiceGetting personal: Why convenience is not enough
Future tech investment strategies need to look beyond the practical and towards a more personal approach, says Kendal Stacey, major account manager at Daisy.
-
Retail VoiceRetailers need to play their trump card – their stores
Siobhán Géhin, managing director of Kurt Salmon, part of Accenture Strategy, looks at the importance of stores in the customer experience.
-
Retail VoiceFour ways to build the ultimate customer experience
David Turner, senior director EMEA marketing at Oracle NetSuite, explores what today’s customer is looking for both online and offline.
-
Retail VoiceIs the growth in voice search just hype?
With 50% of all online queries predicted to use voice search by 2020, there’s no doubt the phenomenon is on the rise.
-
Retail VoiceHow to stand out in a crowded marketplace
Smurfit Kappa vice-president of innovation and development Arco Berkenbosch explains how creative packaging solutions can help increase sales for retailers.
-
Retail VoiceThe key behaviours of a retail disruptor
JDA Software vice-president of retail industry strategies JoAnn Martin looks at new research that explains how disruptive retailers are shaping the future of the industry.
-
Retail VoiceDemocratising data analytics through automation
In the past, data analytics was the preserve of big business, reserved for those that could afford technology costing thousands of pounds and had the budget to employ teams of data scientists.
-
Retail VoiceSainsbury’s paves the way to become Disability Confident
Sainsbury’s company secretary Tim Fallowfield reveals how the grocer is creating an inclusive environment where all staff can fulfil their potential, irrespective of gender, ethnicity, sexual orientation or disability.
-
Retail VoiceHow decentralised tech prevents damaging data breaches
Most people will remember reading about the Equifax data breach reported in September 2017.
-
Retail VoiceSharing the cost of data analytics with your peers
Just as retailers are coming under intense pressure to get closer to their customers, marketing budgets are being squeezed.
-
Retail VoiceCreating a single customer view in the era of GDPR
With GDPR soon to be upon us, retailers need to understand the big changes it will bring to the way they use and analyse customer data.