By Grace Bowden2016-02-05T12:21:00
Janette Cross planned to work at Foyles for a year to support her acting work. Twelve years on, she is leading its customer experience strategy.
Please sign in now if you have a subscription
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.