All People articles – Page 353
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AnalysisCommunicating with confidence
Staff who get their message across can save retailers time and money, finds Rebecca Thomson
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OpinionQuotas are not the answer for diversity
Companies with more women on their boards outperform others with a 42% higher return in sales, 66% higher return on invested capital and 53% higher return on equity.
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NewsRetail companies rank highly in The Sunday Times Best Companies survey
Retailers Bravissimo, Beaverbrooks, Net-a-Porter, White Stuff, DRL, Pets at Home and Lush have been named in The Sunday Times list of the 100 Best Companies To Work For.
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AnalysisWhat it’s like to work at Store Twenty One
The inside view from estates controller Douglas Sinclair
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AnalysisThe cream of the online crop
Online recruitment processes streamline dealing with applications, Joanne Ellul discovers
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NewsBensons Beds boss to step down from role
Bensons for Beds managing director Bill Carrahar is to step down from the retailer after five years in the role.
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AnalysisWhat it’s like to work at… Fonehouse
The inside view from operations director Stuart Ferguson
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NewsJane Norman chief Saj Shah exits after 35 years
Jane Norman veteran Saj Shah has taken early retirement from the women’s young fashion chain.
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NewsMum’s gone to Iceland, Malcolm’s gone to Everest
Iceland boss Malcolm Walker is to follow the example of derring-do entrepreneur Richard Branson by climbing Everest to raise £1m for research into Alzheimer’s.
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AnalysisA drive for customer service
Delivery drivers are as much a face of a retailer as shopfloor staff, says Rebecca Thomson
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NewsRestructure at House of Fraser claims brand director Chambers
House of Fraser brand director Matt Chambers has been made redundant as part of a restructure of the department store’s support functions.
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NewsMarks & Spencer hires Inditex man to lead international expansion
Marks & Spencer has drafted in Inditex director Jan Heere as its international director.
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NewsRetail mourns Nigel Whittaker
The retail industry paid tribute this week to Nigel Whittaker, the former Kingfisher director who died last weekend after a long illness.
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AnalysisLaura Wade-Gery
With bold ecommerce growth on the agenda it’s little wonder Marks & Spencer has poached Tesco’s online pioneer to work her magic.
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AnalysisWhat it’s like to work at Oxfam
The inside view from head of people and communications Anne Webb
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AnalysisSee you in court
Employment tribunals are on the rise but this might not be the case for long. Joanne Ellul reports
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NewsWHSmith chief Kate Swann sells 27% of her shares
WHSmith chief executive Kate Swann has sold a substantial proportion of her shares in the bookseller and stationer.