Rowan Gormley
- Opinion
Opinion: This is not the end for traditional retail
Traditional retailing in Britain is dying. Or at least – if we listen to industry analysts – it is close enough to the verge of extinction to be on the endangered list.
- Opinion
Rowan Gormley: What direct marketers can teach us
At heart, I’m a direct marketer and relatively new to the world of multichannel retailing.
- Opinion
Rowan Gormley: Empower employees to lead you to success
Tough times are ahead. Like every other retailer we are faced with the fact that life is getting harder for our customers.
- Opinion
Majestic’s Rowan Gormley on when not to follow the crowd
The one thing we can be certain about in 2017 – apart from death and taxes – is that there will be change ahead for retailers. It is no longer enough to simply offer good products at competitive prices.