Opinion – Page 94
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OpinionOpinion: Easy for staff means great for the customer
When Gordon Ramsay turns around a restaurant in his shows, the problem often stems from the menu being too confused and complicated.
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OpinionOpinion: Shopping centres come into their own at Christmas
Nine out of 10 retail sales throughout the year still ‘touch’ a physical store, emphasising the importance of shopping centres at a time like Christmas.
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OpinionOpinion: Why ‘experience’ doesn’t mean anything
Beware of ‘experiential retail’ – the term is far too broad to mean very much and should perhaps be consigned to the dustbin.
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OpinionRetail surgery: How mobile tech helps retail operations
How can mobile technology improve retail operations?
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OpinionBlog: How to survive Black Friday – are you prepared?
As the retail calendar rolls into November, retailers are once again bracing themselves for Black Friday.
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OpinionOpinion: Shoppers want the story behind the product
It’s the question on the minds of many retailers right now – what will the bestselling gifts be this Christmas?
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OpinionOpinion: Big four are stabilising, but there's more to do
After years of food price deflation, the growth of online and the rise of the discounters, the big four are suddenly in serious danger of stabilising.
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OpinionOpinion: Expect few sparks from M&S next week
As Marks & Spencer chief executive Steve Rowe prepares to unveil interim results next Tuesday, he looks back on a torrid start to his tenure.
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OpinionOpinion: Why John Lewis should 'shake the tree'
Being a partner is a big deal. It means you have joined the club and, despite not being paid perhaps as much as your competitors, it doesn’t matter.
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OpinionOpinion: Why fewer followers means greater success
With retailers clamouring to sign social media influencers ahead of Black Friday, it seems logical that those with the biggest followings will achieve the best results.
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OpinionOpinion: How Marks & Spencer can still win in Europe
Marks & Spencer is a fantastic retailer – that much is true, given its sheer longevity on the UK retail scene.
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OpinionOpinion: Lidl – the discounter that stole Christmas
Layout, product and a ‘give it a go’ mentality underpin Lidl’s UK success.
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OpinionThis week in retail: MPs debate the living wage nightmare
Forget the ghosts and ghouls, black cats and bats that will come out for Halloween today – there’s something else giving retailers nightmares.
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OpinionBlog: Why giving back gives back to businesses
Raising money for charity is a great way of improving brand awareness and increasing team morale, says Hermes’ Andy Baxter.
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OpinionOpinion: Dear John… Apple stores still boldly go
Ajaz Ahmed takes issue with Retail Week stores editor John Ryan’s review of the new Apple store on Regent Street
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OpinionRetail surgery: How to win sales online this Christmas
How can retailers win online sales this festive season?
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OpinionOpinion: Don't go into Black Friday blind this year
With a month to go before Black Friday, retailers are focused on final preparations for what will be their biggest sales peak of the year.
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OpinionOpinion: How business rates reform is a blow for retail
I always get a feeling of déjà vu when I start to write something about business rates, and this occasion is no exception.
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OpinionOpinion: Reimagining retail stores for mobile shoppers
As mobile commerce becomes increasingly commonplace, what purpose does the bricks-and-mortar store serve for retailers and shoppers?
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OpinionOpinion: John Lewis sets pace with Nickolds’ promotion
Congratulations to Paula Nickolds, who this week was named managing director of John Lewis.