Opinion – Page 82
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OpinionOpinion: Why mobile will kill the multi-brand etailer
When Amazon and Ebay launched they sold via the world wide web, which was created for desktop computers.
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OpinionOpinion: The complex data of the customer journey
Think of that last significant purchase you made. New laptop? A holiday? New sofa? At this time of year maybe it was a new barbecue.
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OpinionOpinion: London’s West End is changing for the better
Mayor of London Sadiq Khan continues to spread the message to the world that ‘London is open’.
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OpinionOpinion: Good mentorship can bring a confidence boost
Mentorship is an important component of increasing the representation of women in tech and start-ups, explains Lucy Ward, managing director of Trouva.
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OpinionOpinion: Lessons to learn from the Debenhams data hack
The Debenhams Flowers website hack reveals the risk retailers take when conducting business online, while highlighting some useful lessons for future security.
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OpinionBlog: Follow Ocado and make drivers brand ambassadors
Ask a retail chief executive what differentiates their business and nine times out of ten the response is service.
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OpinionOpinion: Should Sainsbury’s bank its own Booker?
Sainsbury’s delivered a mixed bag of a full-year results statement when it updated the market last week.
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OpinionOpinion: Want to succeed? Use the lipstick effect
Being inexpensive and desirable are not exclusive notions – just look at Aussie stationer Smiggle.
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OpinionOpinion: Why the new M&S ad campaign is lost on me
Advertising exec Sophie Lewis explains why the new M&S advertising campaign is not the desired silver bullet.
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OpinionOpinion: The Government must guide retail past Brexit
At the BRC, we believe that for consumers and business to thrive, stability means plans from the next Government that put consumers first.
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OpinionOpinion: Why the force is with Morrisons
On May the fourth – what has become affectionately known as Star Wars Day – the force is well and truly with Morrisons.
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OpinionDo Oasis, Warehouse and Coast really need stores?
Are bricks-and-mortar stores a vital sales channel or an unnecessary overhead for some fashion specialists?
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OpinionNick Bubb’s verdict on Jill McDonald’s move to M&S
Halfords chief executives never seem to last very long, but then M&S clothing managing directors never seem to either.
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OpinionBryan Roberts: 'Sainsbury's is not doing itself justice'
Pulling out the headlines from a preliminary results announcement is generally a rather irksome affair.
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OpinionBlog: Witnessing the rise of the retail robot
Hermes’ David Turner explains how the company’s proposed self-driving delivery robots will work alongside its human couriers.
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OpinionOpinion: Giving ’em reasons to come back to John Lewis
There is more to good retailing than decent product and interesting merchandising – that can be done online, but what else is possible?
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OpinionOpinion: Lessons from the legendary Feargal Quinn
Irish retail entrepreneur Feargal Quinn was ahead of his time – today he’d be called a ‘disruptor’.
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OpinionRetail surgery: How to improve internal communication
How can retailers improve internal communication?
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OpinionOpinion: Sainsbury’s cannot lose appetite for groceries
Sainsbury’s journey towards becoming a food and non-food powerhouse to rival the likes of John Lewis reached two more milestones last month.
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OpinionOpinion: Why would fashion etailers open stores?
The changes in the retail landscape continue, in terms of brands and consumer behaviour.