Opinion – Page 73
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OpinionLord Kirkham: Retailing is the secret to a happy life
I have never been happier. How about you?
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OpinionOpinion: Fran Minogue on retail's reinvention
As retailers of different stripes and vintages seek to build greater levels of loyalty and customer engagement, two key trends are emerging: online to offline and the provision of services as well as products.
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OpinionDebating the gig economy and modern working
Fresh from the discussion at the Conservative Party Conference, Hermes chief executive Carole Walker clarifies its position on the gig economy.
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OpinionHow vlogging can help retailers communicate better
Video and vlogging as a format is used very differently among UK retailers, and by some more successfully than others.
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OpinionOpinion: Asos still leads the fast-fashion pack
It often seems as though a new fast-fashion etailer enters the market every week, as ever more bodycon dresses and Instagram influencers pile in.
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OpinionShop Direct’s Baldock leaves personalisation lessons
Retail’s revolving doors have spun at a considerable pace this year – and last Friday Alex Baldock became the latest big-name boss to reveal his departure.
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OpinionTesco and Poundland prove it pays to take a stance
As Poundland and Tesco give their two pence on the deadline for shoppers to spend their old £1 coins, are other retailers missing a trick by not speaking up?
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OpinionOpinion: WeChat – What Western brands need to know
With more than 700 million consumers using it daily, brands targeting Chinese consumers need a WeChat strategy.
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OpinionMajestic and other wine stores can live up to the name
‘Immersive experience’ is a hackneyed term, but it can be a reality if you are selling wine.
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OpinionMalcolm Walker: Retailers, help me fight litter!
My last column inspired Allison Ogden-Newton, chief executive of Keep Britain Tidy, to beat a path to my office, clearly sensing a kindred spirit. I learned a lot.
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OpinionOpinion: WHSmith's high street shops can fly high again
WHSmith – celebrating its 225th anniversary this year – will show how its travel business has continued to soar when it issues preliminary results next week.
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OpinionDoes Royal Mail strike spell Black Friday chaos?
Royal Mail workers have voted to strike over a dispute linked to pensions, pay and jobs.
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OpinionOpinion: Retailers must invest in what Amazon can’t do
Ever-speedy delivery, subscription models, an online video streaming service, voice-automated ordering and a sizeable grocery business in the shape of Whole Foods.
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OpinionDon’t let retail become the next ‘nasty’ industry
Business practices that don’t prioritise customer service can reflect on a whole sector. Retailers should be wary of repeating Ryanair’s mistakes.
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OpinionOpinion: Rents and rates in retail reach the tipping point
The rising cost of rents, rates, consumer apathy and the web. How will retailers keep pace?
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OpinionOpinion: Reputable retailers must prioritise diversity
I have two daughters. As with any parent, I am immensely proud of them. They never cease to surprise me.
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OpinionOpinion: Size isn't everything for experiential stores
In an ever-changing environment, shopping centres are evolving fast to cater to the demands of both retailers and customers.
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OpinionOpinion: How stores are evolving into showcases
On day two of our annual gathering of retail property and placemaking experts, Revo Liverpool 2017, Retail Week broke the news that Microsoft were close to securing a UK store.
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OpinionGearing up for Black Friday and peak 2017
Hermes managing director Martijn de Lange looks to the final quarter of 2017 and asks how delivery providers can be prepared.
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OpinionOpinion: Harvey Nichols is wrong to axe its CEO role
Harry Gordon Selfridge famously said: ‘There must be one controlling spirit, one who stands for the policy, the principles and the personality of the house.’