Opinion – Page 68
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OpinionOpinion: Investors right to climb aboard the Ocado bus
“A global player for solutions in grocery retail” – that was the bold vision Ocado boss Tim Steiner mapped out for his business in 2014.
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OpinionOpinion: Why in-store tech may be like popcorn
Light and fluffy shopper engagement may work for a time, but that time is not 2018.
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OpinionOpinion: Winning the battle for customers
In today’s fast-changing multichannel environment, retailers must follow the rules of engagement to emerge victorious.
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OpinionOpinion: Did the blockbuster Christmas ads work?
Love or hate them, Christmas ads are the UK’s Super Bowl commercial. And big bucks are involved, too.
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OpinionBeating the January blues by engaging employees
Hermes HR director Jill Maples outlines key initiatives to boost staff motivation and performance amid the post-Christmas gloom.
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OpinionOpinion: Smart tech’s growing pains are worth the wait
With so much groundbreaking retail-focused technology in consumer’s hands, it’s clear that the tide is shifting into a brave new era.
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OpinionOpinion: Lessons from Sainsbury’s pioneering past
Nearly 70 years ago this month, in 1950, Sainsbury’s opened its first self-service supermarket.
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OpinionBlog: Try, not buy – how rental could save retail
Rent the Runway’s chief executive and co-founder Jennifer Hyman is emphatic that leasing clothes could reverse fashion’s flagging fortunes.
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OpinionBlog: Why execs are joining Walmart instead of Amazon
A few years ago, a retail entrepreneur turning down a job at etail wunderkind Amazon to work at grocery bellwether Walmart was unheard of.
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OpinionOpinion: Retailers are waking up to veganism
Another January has rolled around, along with all those resolutions that are usually forgotten by Valentine’s Day.
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OpinionOpinion: Why Amazon’s bookstore is the future of retail
A new(ish) store in New York offers a very strong pointer to the way in which things are headed for retailers.
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OpinionOpinion: Where retailers are getting it wrong
It’s that time of year again. In the first few weeks of January, retailers report their trading over the Christmas period.
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OpinionBlog: Why Amazon will eventually conquer grocery
Online might be in its infancy in grocery – the channel currently accounts for 7.5% of the UK grocery market – but it’s growing fast.
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OpinionOpinion: Grocers need to wake up to the threat of B&M
Back in the good old days, Aldi and Lidl repulsed the middle-class British shopper.
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OpinionOpinion: Should M&S have outsourced its tech team?
Marks & Spencer has made headlines for a few reasons this week. Alas, I am not going to rant about its ludicrously priced ‘cauliflower steaks’.
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OpinionOpinion: Sense of purpose needed as retail polarises
Why does your company exist? If you run shops, what is their point?
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OpinionOpinion: Will 2018 be the year of the retail CVA?
“At this rate, you’ll only be writing about Amazon.”
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OpinionOpinion: House of Fraser isn’t different enough
The HoF flagship on Oxford Street may be pleasantly glamorous, but this isn’t enough as we head into 2018.
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OpinionOpinion: Leaders will make a real difference in 2018
Retail’s challenges are not new. How managers meet the challenges will separate winners and losers in the new year, argues former Asda boss Andy Clarke.
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OpinionFocusing on the customer experience in 2018
Hermes chief executive Martijn de Lange on how to keep up with the consumer in the year ahead.















