Opinion – Page 280
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OpinionM&S machine cranks into gear
Marks & Spencer’s appointment of Inditex’s Russian boss Jan Heere as international director, and the poaching of Laura Wade-Gery from Tesco as ecommerce supremo, should benefit the retailer in subtle as well as obvious ways.
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OpinionIf Primark’s suffering, what about the rest?
Even during the worst of the recession, one thing that remained consistent was that Primark continued to power on as if nothing was wrong.
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OpinionThe role of stores needs to evolve
In the past couple of years, the retail industry has faced some of the most challenging conditions for decades but online has remained a consistent star performer.
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OpinionRetail surgery: With such focus on customer service do we need to up our game?
With all the focus being put on retailers’ customer service in the media, do we need to up our game?
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OpinionRetail surgery: Will the integration of social media into our website drive traffic?
Will the integration of social media identity into our website drive traffic and is it worth the investment?
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OpinionRetail surgery: What do the changes to the freight delivery terms Incoterms mean?
Can you give an overview of the most recent changes to the freight delivery terms Incoterms?
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OpinionNew Tesco chief Clarke’s delicate balancing act
The term ‘end of an era’ is overused. But next week undeniably marks one, when Sir Terry Leahy - the most successful retailer of his generation - departs Tesco’s austere Cheshunt headquarters for the last time after 14 years in charge, and Phil Clarke takes over.
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OpinionLike-for-like obsession is misleading
Reading Neil Gillis’s column ‘The like-for-like masquerade’ got me thinking about the relevance of like-for-like measurements for retailers.
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OpinionA different mountain to climb
I’ll climb Everest for charity or die in the attempt, says Iceland chief Malcolm Walker
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OpinionBest Buy beats a retreat
Many of the world’s biggest retail names have been humbled when, bolstered by strength in domestic markets, they are emboldened to venture overseas.
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Opinion
Super(market) Tuesday
The top three grocers were all in action yesterday, and it promises to be a fascinating few months for the food sector
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Opinion
Content with luxury
Two examples from the past couple of weeks show how luxury retailers are maximising their use of content across multiple channels.
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Opinion
The future of Epos systems
As smartphones and tablets like the iPad grow in popularity amoung consumers, what will the technology they use to pay for goods look like in the future?
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Opinion
The shape of things to come
EuroShop starts tomorrow so you may already be en route to Düsseldorf for a few days of looking at what’s new in the world of store equipment and design and to network with those who need to be networked.
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OpinionRetail surgery: What makes a good mobile-optimised website?
What makes a good mobile-optimised website and what are the pitfalls to avoid?
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Opinion
Stylecompare.co.uk
Last week saw the official launch of fashion comparison website Stylecompare.co.uk.
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OpinionChanging rooms
The new look John Lewis womenswear floors provide a credible setting for fashion shows and fashionistas alike.















