Opinion – Page 217
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OpinionComment: HMV should celebrate difference to become a destination again
This week’s suggestions that labels like Universal, Warner and Sony will join forces to “save” HMV don’t bode well for the brand’s long term viability.
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OpinionComment: There is no longer a 'new or normal'
Multi-channel, cross-channel, omni-channel, any-channel, ecommerce, m-commerce, f-commerce, s-commerce - what does it all mean?
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OpinionBlog: Currys is making the most of Pinterest
Last year there was a huge buzz about Pinterest, hailed as the next big thing in social media.
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OpinionComment: Who and what is the nemesis of Amazon?
For the past few years I have been in equal measures alarmed and fascinated by the phenomenon we have been witnessing in the world of retail.
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OpinionBlog: Sir Stuart will relish the Ocado challenge
Sir Stuart Rose is making a welcome return to major retail in March, and he possibly couldn’t have chosen a more controversial retailer to do it with than Ocado.
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OpinionComment: Will 2013 be the year contactless payments take off?
When was the last time you made a chip and pin payment? For many the answer will be today. The response to the same question about contactless payments, however, is likely to be never.
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OpinionBlog: Bricks and mortar retailers must learn from HMV and Jessops' mistakes
In this increasingly digital world, bricks and mortar retailers are being forced to revaluate store estates to find the right balance between online and physical stores.
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OpinionComment: Sir Stuart can be very charming, but what will he bring to Ocado?
Ocado has pleasantly surprised with the announcement that Sir Stuart Rose will become its new chairman.
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OpinionComment: How did Harry Selfridge make Selfridges so successful?
How on Earth anyone can say a career in retail is boring is beyond me after the last week or two. It’s been inundated with retail mystery, intrigue and so much more.
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OpinionComment: It’s snow joke for UK high street retailers
Snow, the economy and spring stock. What else can the gods throw at retailers?
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OpinionComment: Lessons from the horse meat controversy
The horsemeat controversy has highlighted how crucial it is for retailers to be ready for the unexpected. Here are nine ways to help ride storms successfully.
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OpinionComment: Is The Co-operative Food preparing for battle?
Retail analysts seem to spend most of their lives talking about Tesco, Morrisons, Sainsbury’s and Asda when it comes to the nation’s supermarkets but much less attention is given to The Co-operative Food. However, that may all be about to change.
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OpinionComment: Leading from the shopfloor provides great customer insight
In retail, nothing beats being on the shopfloor to learn from customers and colleagues and it’s important to deliver, day in, day out and, of course, especially at Christmas.
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OpinionRetail Surgery: How can I deal with unforeseen events that might affect the supply chain?
How can I mitigate the effects of unforeseen events that might affect the supply chain?
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OpinionRetail Surgery: How do I motivate shopfloor staff when trading in click-and-collect?
How do I keep shopfloor staff motivated if a large part of trade is click-and-collect?
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OpinionComment: Reports of retail's death are much exaggerated
Anybody reading today’s retail updates and coverage might think they’re in a different retail world to the one that existed yesterday.
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OpinionComment: Tesco’s Philip Clarke on the horse meat controversy
Tesco is a food retailer, first and foremost: providing safe, nutritious food is the core of what we do.
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OpinionBlog: Are there any winners from Horsegate?
It was all going so well for Tesco. It came up trumps at Christmas, with the UK business seemingly back on its way up, when along galloped a near PR disaster – horsegate.
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OpinionComment: A crucial six months for Marks & Spencer's Marc Bolland
Marks & Spencer’s styles were not in fashion over the crucial Christmas period, and that means chief executive Marc Bolland is under growing pressure to make improvements.
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OpinionComment: Empathy is at the heart of every successful retailer
I’ve spent most of my work life in retail and I’m not embarrassed to describe myself as a shopkeeper. I love shopping, visiting stores and admire how retailers practice their art.